About IDM HEATING,COOLING AND PLUMBING
IDM Heating, Cooling, and Plumbing is a professional and veteran-owned business that focuses on repairing and maintaining HVAC systems and water heaters. The company is known for honesty and integrity, offering preventative maintenance, service, repair, inspection, and replacement or design and consulting services for residential and commercial systems. Customers often praise the business for fair, upfront pricing and prompt service. One reviewer highlighted Isaac, an employee who went above and beyond to ensure a perfect fit for a replacement heat pump, demonstrating the company's commitment to quality work and customer satisfaction. Recent customer experiences include successful troubleshooting of an outside HBAC unit in rough weather, with quick diagnosis and repair, and a thorough cleaning and safety check of a residential steam boiler, which secured future HVAC service. Customers also appreciate the helpful advice on troubleshooting and the professional approach, making IDM a trusted choice for repairs and installations.
Have you ever heard of the sin of the desert? It's knowing where the water is and not telling others. I will not be committing that sin today, because I & D Mechanical is a glass of fresh water compared to the greater HVAC industry. IDM provided fair, knowledgeable service to my family in our time of need. They came out and fixed my HVAC system that was "beyond repair" to the other contractors we consulted with. Frankly, the other companies saw us as easy money. Instead of having to incur debt to finance a brand new system, I wrote IDM a check for a job well done. And guess what: I will happily do so again and again, because that is what happens when you solve problems in an ethical manner. Other HVAC companies take note! The crazy thing is, beyond replacing the capacitor which had expired, IDM fixed a wiring blunder that has INCREASED the efficiency of my unit by at least 25%, maybe more! In the short-run my family has saved almost $7,000. In the long-run IDM has gained a ruthless promoter and a surefire repeat customer. Way to go IDM!