My cat broke his front leg and I had been turned away by 4 vets already, including the facility that I've had an account with for over a decade. I kinda get it, understaffed and too many Saturday emergencies. it is what it is. That was totally flipped around when I walked into Jonesborough Animal Hospital. I didn't have an appointment but I was actually shaking, afraid they'd turn me away too. But they didn't. The very kind receptionist went back to ask their vets if they could see my cat with no notice and they said yes. I sat down and cried tears of relief, cause I didn't know where else to go at that point. within 5 minutes of sitting in the waiting room, we were called back. The staff and the vet were so gentle and kind to my cat, commenting on how good of a cat he is the whole time ( to be fair, he's a really great cat). The visit, vaccine updates, pain medicine, and X-rays ended up costing about 1/5 of the price I anticipated all together. We were out of there withing 1.5 hours. I decided while I was there that THIS is our new vet for good. I was never treated as an inconvenience or a problem, even though I didn't have an appointment and we had never been there. I half expected for everyone to be annoyed with our emergency. everyone was so kind. This will be where we go (with an appointment) from now on. I'm 100% satisfied with how my cat and I were treated from the moment we walked through the door and I can't thank the staff enough for being the only place to say "yes" during our emergency.
About Jonesborough Animal Hospital: Hart Rachel J DVM
Jonesborough Animal Hospital, led by Dr. Campbell, is a trusted veterinary practice that has consistently provided exceptional care for its clients' beloved pets. The practice has garnered praise from its long-standing patients, who have experienced the hospital's attentive and compassionate approach during both routine visits and emergency situations.
The front desk staff is described as kind and helpful, while the veterinarians, particularly Dr. Campbell, are praised for their patience, clear communication, and genuine care for the animals. Clients have noted that their pets, including a Field Spaniel, Border Collie mix, and miniature schnauzers, have responded positively to the veterinary team, often looking forward to their visits.
In a particularly noteworthy case, the hospital went above and beyond to assist a client whose cat had suffered a broken leg. Despite the client's previous unsuccessful attempts at finding veterinary care, the Jonesborough Animal Hospital staff welcomed the emergency situation, providing prompt attention and care at a reasonable cost. This level of compassion and commitment to their patients has earned the hospital a loyal following, with clients expressing their intention to continue their patronage.
Reviews
Took such good care of. our Ruby Mae whom we recently lost. The will continue to care for all of our pets. Jonesborough Animal Hospital is the absolute best! They care for our Fur babies and care for us, when we lost Ruby Mae! We love you Jonesborough Animal Hospital!
We have been bringing our four-legged loved ones here since 2013. Across nearly 8 years time our pets have received consistent, quality care. The team of individuals who work at this establishment are truly top-notch. Not only do they have a passion for the work they do but they work incredibly long, hard hours and must deal with difficult, overprotective, and grief stricken pet parents on a daily basis. The way in which this team treats members of the community is honestly a rarity in today's world. Everyone, from the vets to the front line staff, is truly amazing. I can't imagine taking my furry babies anywhere else. I hope they know how much they are appreciated. Even in the midst of a global pandemic, the quality of services we receive remains consistent.
Photos
Hours
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 4PM
Sunday Closed
Location
1398 West Jackson Boulevard, Jonesborough, TN 37659
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