About SERVPRO of Johnson City and Washington County
SERVPRO of Johnson City and Washington County is a professional and certified full-service company that provides water, fire, and mold damage cleanup and restoration services. They are available 24 hours a day and offer emergency assistance for various types of damage. The team is highly recommended for their professionalism, consideration, and efficiency. They can work on short notice and provide reliable service, even outside of regular hours. With a focus on customer satisfaction, they take the time to answer questions and provide options for restoration. The crew is fast, efficient, and dedicated to getting the job done right. Customers have praised the company's responsiveness and the excellent work done by their team. They highlight the team's understanding of the situation, politeness, and knowledge. The customers were satisfied with the restoration work and highly recommend SERVPRO of Johnson City and Washington County for any restoration needs.
We recently had a basement flood, and our insurance company recommended ServPro. From the very beginning, the team was professional, responsive, and easy to work with.
They arrived when they said they would, always called ahead before coming, and kept us informed throughout the entire mitigation process. They took the time to explain what they were doing, why it was necessary, and what we could expect next, which made a very stressful situation much easier to navigate.
One thing that especially impressed me was their commitment to making the insurance process go smoothly. They coordinated with our insurance adjuster and were here when the adjuster arrived...read full review
Megan and Courtney did an amazing job on my basement and den! They were so sweet and explained everything that would happen! The process was clear, easy, and they took a big stressor off of me in a time when I was so nervous about the water damage to my house! Thank you ladies! And thank you Servpro for having a good team!
Thanks to Robert, Austin, and Billy for drying out my attic, walls and floor in a timely manner after a hot water line burst in my attic. Servpro responded to the problem quickly and these guys were very thorough and prompt, also, during the entire process of drying all the wet areas and the demolition and removal of wet material. So appreciative of a job well done!