Reviews for Carefree Restoration, LLC
Write a reviewFrom Carefree Restoration, LLC
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 4.8/5 BBB: No RatingCarefree Restoration, LLC
127 Dillon Ct, Johnson City
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We have used this company for the last 27 years as water issues have come up / from water leaking into our basement twice now to appliance leaks etc. They have always been prompt, professional and done an excellent job with the needs we’ve had. This last time , water entered out finished daylight basement after a particularly bad storm because the gutters put on by YES where not draining the correct direction and the drip edge not covered in the back and faulty downspout. . They came out quickly and addressed the water that had soaked out basement and removed and prepared the walls for drying by removing drywall, and inspecting for mold and water damage....read full review
Sam Aguilar, Project Mgr. Was very professional and polite and immediately sent Kyle and other technicians to assess my leaky hot water heater damage and start work removing insulation and drying out my basement. I am very pleased with Carefree and highly recommend them.
We recently had sewage backup into our finished basement and no clue all that went into cleaning that up. Sam called me back immediately and had a team at our house within the hour! Sam went above and beyond to explain the situation to us and do what was necessary to keep us and our little one safe. He went out of his way to communicate with insurance and keep us in the loop. Derek, Ethan, Kyle and Fidel did all of the mitigation and demo work and you could not have asked for a more professional team. I had a lot of questions and they were happy to answer. I also loved the care they took to honor our privacy and communicate when they were coming and going. What might...read full review