Isaacs Pools & Spas

Isaacs Pools & Spas is a business that prioritizes customer satisfaction. Their salesperson, Matt, is known for his helpfulness and attentiveness to customers' needs. Tracy, who handles payments, is appreciated for her joyful demeanor. The delivery crew is commended for their professionalism, friendliness, and skill, even in challenging weather conditions. The service department, particularly Rusty and Brandon, stands out for their exceptional work. They are praised for their ability to identify and fix problems efficiently, often without immediately suggesting replacements. One customer highlighted how Rusty and Brandon fixed a leak in their hot tub by simply removing the jet, sealing it with silicone, and tightening the back nut, a solution that another company failed to notice. Isaacs Pools & Spas is also recognized for their prompt and reliable service. They successfully repaired a hot tub that had been out of order since November, something other places had been unable to do. Customers appreciate the staff's professionalism, knowledge, and dedication to providing quality service. Recent reviews also praise the team’s professionalism and friendliness during pool liner replacement and delivery, with one customer noting the delivery team was “STEALTH, SKILLED, INFORMED, QUCK, KIND and even FUNNY,” despite difficult conditions. Overall, the business is highly recommended for their commitment to customer satisfaction and expertise.