31 W has been a good resource. They answer the phone, they call you back, and they get it done! I've had insulation, garage doors and sound proofing installed all at different times. All at a fair price. We just kero using them.
May 2021
Update: The Regional Manager, Nick, followed up with the issues that I originally reported. He clarified some of the stocking issues, apologized for any communication issues and promised to finish the job. He scheduled a day for him and the Milan location Manager, Todd, to come out. He arrived 30 minutes early with all of the missing pieces and he immediately went to work. Todd arrived shortly thereafter and helped finish the job. Overall, both Todd and Nick were personable, professional, and went above and beyond to make everything right. I just wished I had originally received the same service that I received tonight. 31-W made everything right. I would recommend this... read full review
November 2020
My grandpa retired driving a truck for 31-W and to this day I still have picture/ postcard of Wayne Day and his race car he signed for me when I was a child. I have always heard good things of 31-W Insulation
31 W has been a good resource. They answer the phone, they call you back, and they get it done! I've had insulation, garage doors and sound proofing installed all at different times. All at a fair price. We just kero using them.
Update: The Regional Manager, Nick, followed up with the issues that I originally reported. He clarified some of the stocking issues, apologized for any communication issues and promised to finish the job. He scheduled a day for him and the Milan location Manager, Todd, to come out. He arrived 30 minutes early with all of the missing pieces and he immediately went to work. Todd arrived shortly thereafter and helped finish the job. Overall, both Todd and Nick were personable, professional, and went above and beyond to make everything right. I just wished I had originally received the same service that I received tonight. 31-W made everything right. I would recommend this... read full review
My grandpa retired driving a truck for 31-W and to this day I still have picture/ postcard of Wayne Day and his race car he signed for me when I was a child. I have always heard good things of 31-W Insulation