She provided budget-friendly options when I needed something affordable on short notice, which I appreciated.
That said, her bedside manner could be improved. On two separate visits, she asked questions about my gender identity that felt invasive and unrelated to my eye care. I left feeling uncomfortable.
I value affordability and access, but respectful and relevant communication is equally important in a healthcare setting.
About Katsaitis Irene OD
Katsaitis Irene OD is an exceptional optometrist who provides excellent care and service to her patients. Described as warm, accommodating, and highly knowledgeable, Dr. Katsaitis consistently delivers expert examinations and personalized treatment recommendations. Patients praise her for her professional manner and ability to put them at ease, even during unexpected or stressful situations. With a track record of satisfied customers, Dr. Katsaitis is a trusted choice for comprehensive eye care in the Franklin, TN area.
Reviews
I had such a great experience at the Vision Center! The staff was welcoming, professional, and really took the time to make sure all of my questions were answered. The eye exam was thorough and quick, and the doctor explained everything in a way that was easy to understand.
The best! Most accurate prescriptions and best service. If you’re not happy with your current prescription, get a second opinion from Dr. Katsaitis Even if she can’t take your insurance, it’s worth it to go to her anyway
Photos
Hours
Good to know
- accepts credit cards
Location
3600 Mallory Lane Suite 150, Franklin, TN 37067
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