About BluePearl Pet Hospital
BluePearl Pet Hospital in Franklin, TN is a 24-hour emergency and specialty animal hospital that serves central Tennessee. The hospital provides full-service emergency and critical care, along with specialty services such as advanced diagnostic imaging, internal medicine, oncology, radioiodine I-131 treatments for hyperthyroidism in cats, and various surgical procedures. Patients and their owners have shared positive experiences with the hospital's staff, who are described as sweet, caring, and kind. One reviewer highlighted the quick response during an emergency situation with their dog, praising the professional and friendly staff for making them feel better during a stressful time. Another reviewer mentioned how their cat, Niddles, and they were treated intimately, with the front of house staff making them feel like they were the only ones in the building. Dr. Fortney and her assistant, Liz, were noted for their thorough evaluations and approachable nature. Additionally, a reviewer expressed gratitude for the timely care their pup received from the neurologist, noting the knowledgeable and sweet doctor who provided excellent service. The check-out process was also described as easy and convenient. Overall, BluePearl Pet Hospital is commended for its skilled and attentive team, although some reviewers suggest enhancing the reception's warmth to improve the overall experience.
Customer service is always great! Front desk ladies are super nice. Dr. Blakey(neurology) is absolutely wonderful! Takes plenty of time to answer all of our questions. Love this place!
My 8yo female pitbull had 3 major seizures in one day out of nowhere. She has never had them before. Blue Pearl got us in right away. They were professional and caring, got us tested and on her way. She had another seizure shortly after returning home, when I called back to ask what to do the doctor was with another patient, but he called me back within 5 minutes, and asked and answered questions for about 15 minutes, until I felt confident in what I needed to do to help my baby. Professional and compassionate all the way around
Amazing staff. So kind and great with my fur baby. All the ladies at the front desk were wonderful (the three who worked Monday night the 9th), as well as the vet tech, and Dr. Hardison.
Thank you, thank you, thank you!