About ACE Heating & Cooling, LLC
ACE Heating & Cooling, LLC is a reputable HVAC company that provides excellent service to its customers. They have a team of professional technicians, like Jacob, who arrive on time, are polite, and take the time to address any questions or concerns. The company has been praised for their responsiveness, even in extreme weather conditions, and their commitment to resolving issues efficiently. Customers appreciate ACE's dedication to putting their needs first, as demonstrated by the company's willingness to waive charges when a solution was not immediately found. Overall, ACE Heating & Cooling, LLC is a reliable and trustworthy choice for HVAC services.
we had a defrost board, and fan motor installed about a month ago. they did a fantastic job. two weeks ago the company that we have a service contract with came out and did a routine yearly service on the unit, told us that the capacitor that runs the unit wasn't working correctly and caused the fan to vibrate which would eventually cause the the motor to go bag. So I called ACE again to come out and check the motor, capacitor, and put on a new fan blade. After looking at the unit, the tech explained that the new motor that was installed, came with a separate capacitor, so there was no problem. He started the unit and the fan had a slight vibration. He installed the new fan and then checked out again. It still had the vibration. So he didn't charge me got the new fan. This is what I call great service. I finally found a company that puts the customers interest first. Any further needs I will definitely call on these people first. I really trust them.
Very friendly and affordable. Excellent job done. They made sure I was happy with everything before they left, and even called later to make sure everything was still working properly. I will definitely be recommending them to friends and family! Thanks, ACE Heating and Cooling.