About HealthQuest, P.C.
HealthQuest, P.C. is a healthcare provider praised for its caring staff and dedicated professionals. The front desk staff, especially Sheneka and Tiffany, stand out for their helpfulness, kindness, and excellent communication. Sheneka promptly addressed a sudden insurance change by finding the right person to assist, demonstrating initiative and helpful attitude. Tiffany, described as sweet and empathetic, always brings a bright smile and genuine care, making interactions warm and positive. Dr. Derrick Meadow is highly regarded as an exceptional psychiatrist. Patients appreciate his patience, understanding, and genuine concern. He takes the time to listen carefully, ask thoughtful questions, and ensure patients feel supported. Despite occasional long waits, patients find his attention, professionalism, and empathy worth the wait, and many highly recommend him for his compassionate approach. The medical staff, including Dr. Sanni, is also highly appreciated for their expertise and kindness. Patients feel confident in the care provided and express a strong preference for the quality of service they receive at HealthQuest. However, the office has faced criticism for inconsistent communication and office closures, especially during snow days and holidays. Some patients experienced difficulty in reaching staff or getting medications filled, which raised concerns about patient care continuity, particularly for those with critical needs. The lack of communication about closures caused distress among patients relying on ongoing treatment. Despite these challenges, the CEO responded promptly to concerns, offering to address issues personally, showing a commitment to improvement. Overall, HealthQuest is recognized for its compassionate staff and quality clinicians but could improve communication and reliability to better serve its patients.
Huge shout-out to Sheneka at the front desk for going above and beyond for me. When I had a sudden change in my insurance status, she addressed my situation promptly and efficiently. Even though she doesn't personally handle insurance or medications, she took the initiative to immediately find the right person to take care of my needs. Her excellent communication and helpful attitude are greatly appreciated!
TIFFANY!!! The most helpful, sweet, and empathetic woman I’ve ever met. She’s the receptionist, and the only reason I don’t want to break ties with this establishment. Her smile brightens up the room, and her people skills are truly remarkable. She’s spoken to me on the phone and helped when no one else would. Just someone who genuinely cares about her position and you can tell! Keep up your beautiful work, Tiffany!! <3
Dr. Derrick Meadow is truly an exceptional psychiatrist. From the moment you sit down with him, you can feel his patience, understanding, and genuine care. He doesn’t rush through appointments—he takes the time to really listen, ask the right questions, and make sure you feel heard and supported.
In a time where it’s easy to feel overlooked in healthcare, Dr. Meadow stands out because he actually cares about his patients and their well-being. His approach is thoughtful, compassionate, and reassuring, which makes a huge difference when you’re navigating mental health challenges.
Yes, the wait can be long—but he is absolutely worth it. The level...read full review