About FirstBank Mortgage
Reviews for FirstBank Mortgage
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
FirstBank Mortgage is highly praised for its exceptional customer service and support throughout the home buying process. Clients have described their experiences as stress-free and straightforward, thanks to the dedicated team members, particularly Chasity Howard and Stephanie. They are known for being responsive, flexible, and attentive to questions and concerns, making the journey of purchasing a home or refinancing much easier. Customers appreciate the personalized guidance and the team's ability to accommodate different schedules. Overall, FirstBank Mortgage is recommended for anyone looking to buy their first home or refinance, with many expressing satisfaction and eagerness to continue their relationship with the bank.
Stephanie is absolutely wonderful. She made something that is normally an extremely stressful, scary event into something easy and DOABLE! Even in the times where underwriting needed more and more, she was right there with me. I would highly recommend her services to everyone! Thank you!
Chasity Howard, and the entire first bank team are the best people to work with! They were able to help my family and I throughout the whole process of getting our dream house. 10/10 best experience. I highly recommend!
If you are thinking of buying a home for the first time or refinancing, First Bank is the place to go! We are wrapping up the process of purchasing our first home and I couldn’t recommend Chasity Howard and the First Bank team enough!! She and her team have been incredibly helpful throughout the entire process. They answered each of our questions quickly when they popped up and guided us through every step for our first time home buying process.