About Charles Stone Mechanical
Charles Stone Mechanical is a trusted provider of heating, cooling, and plumbing services in Upper Cumberland since 1991. With a skilled team of certified technicians, they focus on customer satisfaction and offer a variety of HVAC solutions, air quality improvement, duct cleaning, and plumbing services for both residential and commercial clients. Customers appreciate the prompt and professional service, often receiving same-day assistance. Technicians are noted for their kindness, thoroughness, and ability to educate clients about their systems. The scheduling team is also praised for being responsive and helpful. Many customers share that the team is excellent to work with, with professionals like Shaun and Chris being especially thorough, courteous, and punctual. Customers trust the company for honest, reliable service and have been using it for over 20 years, feeling reassured with thorough inspections before summer and winter. Overall, Charles Stone Mechanical is recognized for its reasonable pricing and dedication to quality work.
Zach came by on schedule and provided me an awesome experience. He identified the problem in just minutes and provided me my solutions without any fluff. Highly recommend him to anyone looking at doing business with Charles Stone!
I was very pleased with Zach (technician). He did a great job! However, from the total Company standpoint It did take 17 days to get parts and get AC fixed and I had to keep asking for timing updates (Company didn’t keep me updated very well).
Great visit to check Electrical system for our home. Great help, recommendations and ideas for Backup power system.
Excellent communications- Greatly Appreciated!