About Ulta Beauty
Ulta Beauty is a popular US beauty retailer that offers a wide range of products from various brands, including Tarte, Fenty, Redken, TULA, CHANEL, and more. They also carry exclusive brands like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place, and Ulta Beauty Collection. Conscious Beauty at Ulta Beauty offers a selection of products that are vegan, cruelty-free, have clean ingredients, sustainable packaging, and make a positive community impact. The Salon at Ulta Beauty provides services such as haircuts, hair coloring, brow waxing, lash extensions, lash lifts, and makeup applications. Customers have reported excellent service from employees like Kimmie, who provided a fantastic haircut and listened to their comments and questions professionally and empathetically. Ulta Beauty employees have been praised for their helpfulness and knowledge in assisting customers. For instance, an employee named Kira went out of her way to help a customer with skin issues and stayed within the customer's budget while finding the right products for them. Another employee helped a customer find the right shade of foundation and made excellent recommendations that fit the customer's budget. Overall, Ulta Beauty has received positive reviews for its wide range of products, excellent salon services, and helpful employees. Customers have appreciated the employees' willingness to go the extra mile to ensure their satisfaction.
Just left the store and I must say the workers on the floor were so kind and sweet. The lady that checked us out was extremely rude couldn’t fully get her name but the last few letters were (ells) girl if you didn’t want to work, you should’ve called out. It’s 1:00 & you already have an attitude. I was even trying to start a conversation still an attitude, smacking your gums, rushing us to pay. Another thing that pissed me off was the simple fact that you barely even have room to turn around at checkout. Everyone was neck & neck. You could barely get past anyone. If you’re going to have all the mini travel items by the register at least give us time to glance....read full review
This is the best Ulta location that I have been to in years! They have the majority of the perfume scents out unlike the Poplar, Germantown, and other locations across the USA. As a former retail manager, I understand theft is a huge issue and that's why they want to lock up the perfume testers, but customers can't and won't buy what they can't smell.
This past week, I went to three different locations in the Memphis area because I wanted to buy a perfume before the coupon expired, and this location was the only one that had all 5 Burberry HER scents out and I asked employees at the other locations if they could bring out testers and they said no and that they...read full review
I said kindly Ma’am … Right away - Kira at the front counter before one word came out my mouth greeted me just Blunt and rudely with… YOU Gottaaa Hold On a Second. ☝️
I think an appropriate response could have been more along the lines of .
How are you sir ? I will be with you in just a one second
The older lady helped me with ease and was very responsive and respectful. I appreciated the way that she handled the situation.