Reviews for Sonia Welker, Century 21 Platinum Properties
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Sonia Welker, Century 21 Platinum Properties
2130 Wilma Rudolph Blvd, Clarksville
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I would not use or recommend. Bought a house through her team. First agent would not listen to us and was pushy, acted like we were not worth her time in a hot market. We asked to be let out of the agency agreement and she would not but had another agent take over. When doing a walkthrough of a home we were purchasing, I questioned the square-footage. She said that closets are included in the square footage. Now that I have completed the TN real estate courses, I know this to be untrue and that we could have not only walked but gotten out of the agreement on multiple accounts. This team left an impression that they were not concerned with quality service and honesty in a market where houses were selling with so little effort.
Kayla Levan Good was the listing agent for our new build home. She was extremely unresponsive, rude, and made it clear that she thought of us as less than worthy of her attention. Her assistant was slightly responsive, but on multiple occasions gave us incorrect information; to the point of the inspector coming out to an unfinished house because they didn't bother to confirm themselves before confirming with us. I'm not sure if this is a lack of effort or a lack of support from Kayla. I'd wager lack of support as we only heard from Kayla herself during our 7 month process (my realtor sent weekly requests for update) three times, and those times were to complain about going to the builder directly about progress. (what did she expect when she refused to give us updates??)