EPIC Optical offers a wide variety of frames and knowledgeable opticians. Customers praise the expertise of the opticians, particularly in helping find the perfect fit. The office staff are friendly and efficient, going the extra mile to assist patients. Dr. Dell is described as great, very knowledgeable, and personable, taking time to explain things. The high-tech medical care and precise prescriptions provided by Dr. Carkner have also been highly satisfactory. The tech's assistant is helpful in choosing the right frame, providing suggestions that are tailored to the customer's face.
I can't say enough about what an amazing experience I had as a new patient. This office is stylish, comfortable, and clean. From the moment I walked in I was greeted with warm enthusiasm, the technician got me walked through all of the diagnostics, and I am so thankful for Dr. Dell to have taken his time with me for the eye exam. I never felt rushed and all my questions were answered. The process for picking out my classes was fantastic. There again everyone was so accommodating to my inquiries. I have no problem recommending Epic Optical, Dr. Dell and his entire team.
Oct 2025
5.0★★★★★
I LOVE Epic Eye. I go to the Ooltewah location. The staff and optometrists are SO wonderful! Very efficient. Very knowledgeable. Very helpful. Very friendly. Very welcoming. Excellent at their profession!
Jan 2025
5.0★★★★★
I am very impressed with the exceptional optical services provided by the friendly and knowledgeable front desk staff at Epic Optical. Dr. Dell’s personable demeanor and expertise in explaining complex eye conditions made the entire experience highly satisfactory, especially considering my advancing age and visual concerns.
