Highpoint Health – Riverview with Ascension Saint Thomas

Highpoint Health – Riverview with Ascension Saint Thomas is a small, well-equipped hospital in Carthage, Tennessee, serving Smith and nearby counties. It provides a range of healthcare services, including general medical and surgical care, 24-hour emergency services, outpatient rehabilitation, inpatient geriatric-psychiatric services, skilled nursing, diagnostic sleep services, and geriatric care. Patients consistently praise the hospital for its friendly and professional staff, who are caring and attentive during various treatments. Many reviews highlight the cleanliness and well-maintained facilities, especially in the emergency room, where wait times are short, and staff are efficient. Patients undergoing surgery appreciated the kindness and professionalism of the doctors and nurses, feeling well cared for and comfortable throughout their procedures. Staff members, including anesthesiologists and surgeons, are noted for their caring attitude and making patients feel like family. However, some concerns are noted regarding communication, such as difficulties in obtaining medical records and a feeling that some diagnoses may not fully address patient symptoms. Despite this, the overall experience at Highpoint Health – Riverview is positive, with many recommending the hospital for its quality care and friendly staff. It remains a trusted healthcare facility for those needing urgent or surgical care in the region.