Everyone that worked on my vehicle was great. They were very thorough, and extremely knowledgeable. I feel like they went above and beyond to hat normal dealers/shops would do.
David Salmon
Oct 2025
The service team and technicians were exceptional, especially Jack and Hayden. My DB9 is working great. I would highly recommend the dealership.
Jon Sexton
Oct 2025
Jack was fantastic in communicating my warranty issue for my vehicle. Class act. Very Happy
Darryl Mitchell
Sep 2025
This survey needs some more stars because Jack and his crew deserves 10 out of 5 stars
Craig
Aug 2025
Still debating what is more impressive, the car or Tanner's superb level of service throughout the purchase process. From the very outset, Tanner illustrated a sincere desire to make certain every aspect of our purchase made sense, from vehicle fit to post-purchase satisfaction. While we absolutely love the car, what will last far longer than ownership is the experience Tanner, Gavin, Michael, Franco and the entire team at Aston Martin Nashville made certain to provide at every step. Thank you all again. Means more than you know and highly recommend!
Andy Laubscher
Jul 2025
They are great, Jack takes good care on the customer service side and Haiden is a fantastic and dedicated Aston Martin technician. I could not wish a better team for my 2015 Aston Martin Vantage GT.
GTVIDEOS -
Jun 2025
Tanner Mashburn at Aston Martin of Nashville made my experience exceptional. He was knowledgeable, professional, and genuinely passionate about helping me find the perfect car. The process was smooth, stress-free, and enjoyable from start to finish. If you’re looking for top-tier service, Tanner is the one to see!
Chris sawyer
Jun 2025
As usual my experience with my service tech (Jack/Aston Marton) and his team was wonderful! I will only purchase and use Carlock for my automotive needs.
david boutwell
Jun 2025
Annual service and software updates were performed satisfactory & timely. Status of service communicated periodically. Good experience. Couldn't ask for any better.
Eli Cohen
Apr 2025
To drive, let alone own, an Aston Martin has been a bucket list item for me since high school. We’ve all heard about the maintenance and costs associated with ownership, but really the worry of unresolvable problem held me back from even considering one. The folks at Carlock are top notch, skilled and professional. They care about your car because they love these cars.
Jack has been my point person through the process of reviving this beauty and the whole thing has been seamless. He made the loaner process easy (2025 XC90, nice) and accommodated drop off and repair times that worked with my schedule.
Haiden is an aspirational technician. He clearly loves Astons, all cars really, but chose Aston-AMG specialized training and now has an apprenticeship of his own. After the first inspection, Haiden compiled a multimedia guide through his findings in what really resembled an endoscopy report (I read many of these). He was excited to show my dirty engine and cabin air filters like a surgeon who’d removed a disgusting gallstone. It’s a great feeling to feel personal investment from someone you trust with a precious item. He made me feel it was more than just car I really, really enjoy.
Keith Laski
Everyone that worked on my vehicle was great. They were very thorough, and extremely knowledgeable. I feel like they went above and beyond to hat normal dealers/shops would do.
David Salmon
The service team and technicians were exceptional, especially Jack and Hayden. My DB9 is working great. I would highly recommend the dealership.
Jon Sexton
Jack was fantastic in communicating my warranty issue for my vehicle. Class act. Very Happy
Darryl Mitchell
This survey needs some more stars because Jack and his crew deserves 10 out of 5 stars
Craig
Still debating what is more impressive, the car or Tanner's superb level of service throughout the purchase process. From the very outset, Tanner illustrated a sincere desire to make certain every aspect of our purchase made sense, from vehicle fit to post-purchase satisfaction. While we absolutely love the car, what will last far longer than ownership is the experience Tanner, Gavin, Michael, Franco and the entire team at Aston Martin Nashville made certain to provide at every step. Thank you all again. Means more than you know and highly recommend!
Andy Laubscher
They are great, Jack takes good care on the customer service side and Haiden is a fantastic and dedicated Aston Martin technician.
I could not wish a better team for my 2015 Aston Martin Vantage GT.
GTVIDEOS -
Tanner Mashburn at Aston Martin of Nashville made my experience exceptional. He was knowledgeable, professional, and genuinely passionate about helping me find the perfect car. The process was smooth, stress-free, and enjoyable from start to finish. If you’re looking for top-tier service, Tanner is the one to see!
Chris sawyer
As usual my experience with my service tech (Jack/Aston Marton) and his team was wonderful! I will only purchase and use Carlock for my automotive needs.
david boutwell
Annual service and software updates were performed satisfactory & timely. Status of service communicated periodically. Good experience. Couldn't ask for any better.
Eli Cohen
To drive, let alone own, an Aston Martin has been a bucket list item for me since high school. We’ve all heard about the maintenance and costs associated with ownership, but really the worry of unresolvable problem held me back from even considering one. The folks at Carlock are top notch, skilled and professional. They care about your car because they love these cars.
Jack has been my point person through the process of reviving this beauty and the whole thing has been seamless. He made the loaner process easy (2025 XC90, nice) and accommodated drop off and repair times that worked with my schedule.
Haiden is an aspirational technician. He clearly loves Astons, all cars really, but chose Aston-AMG specialized training and now has an apprenticeship of his own. After the first inspection, Haiden compiled a multimedia guide through his findings in what really resembled an endoscopy report (I read many of these). He was excited to show my dirty engine and cabin air filters like a surgeon who’d removed a disgusting gallstone. It’s a great feeling to feel personal investment from someone you trust with a precious item. He made me feel it was more than just car I really, really enjoy.
10/10 would trust again.