Car Detailing near Brentwood picked by BestProsInTown
“Guys just finished up our 2023 Lamborghini STO and our 2023 70th Anniversary Z06 with OUTSTANDING RESULTS. Granted these are newer vehicles and pretty well kept, they went over and above to make them perfect. As an added bonus they eagerly came to The Grove and were 10 minutes early! Give them a shot-I believe they won’t disappoint!”
“Matt does an amazing job, his knowledge and attention to detail is what makes him the best. Will definitely continue to use him”
“I reached out to Halo to see about having the headlights restored on a new to me vehicle. Jeremy was able to get me scheduled easily and quickly. The technician showed up on time to begin the work. I let Jeremy know during booking as well as the tech that I had tried one of the headlight restoration kits and had made good improvement on them but that I was needing a professional to get them the last bit. The tech said it did not appear that the hazing was inside of the headlights and that he should be able to get them looking better. About an hour and 15 minutes after the techs arrival I got the text that he was finished. Once meeting him back outside I found that neither headlight looked significantly or even slightly better. The tech made maybe 5-10% improvement on one side but the other looked identical to how I had gotten it myself. The tech said after the job that the hazing was inside and this was is good as they could get. This was quite a disappointment as I was expecting improvements by having a professional work on them. Not wanting to put the tech on the spot after they had been outside in the heat working on them, I paid the previously agreed upon amount and thanked them for their time. Perhaps he wasn't the best tech for that job or maybe my lights are as good as they're going to get, but being told beforehand that they believed they could improve them and then afterwards being told differently is disappointing. Based on other reviews it seems The quality of Halo detailing is top notch, but this first job with Halo is a bummer.
Update-I received a call from Halo shortly after my service and subsequent review. I spoke with Harrison about my service and results. Harrison was understanding and offered me a credit towards a future Halo service or detailing. I appreciate the offer and Halo going above and beyond to address a customer whose expectations were not met one way or another. I will likely have Halo do a paint correction on this car and see what magic they can work.”
