About A Plus Appliance Repair Service & Parts
A Plus Appliance Repair Service & Parts is recognized for its excellent and dependable appliance repair services. With a strong emphasis on customer satisfaction, the company provides professional repairs at affordable prices. Customers appreciate the quick response time, often scheduling appointments within 24 hours. The technicians are factory-trained, background checked, and committed to delivering quality service. One technician, Corey, was highly experienced and quickly diagnosed a Whirlpool dryer issue, providing a reasonable estimate for the repair. He was courteous, even taking the time to greet the customer's dogs, which made the experience more pleasant. Another technician, Tommy, was also noted for his expertise and punctuality, explaining issues upfront and accommodating customers' schedules. The team is praised for their helpfulness, as demonstrated by a staff member who assisted a customer with parts beyond what was expected. Overall, A Plus Appliance Repair Service & Parts is highly recommended for their professionalism, integrity, and dedication to ensuring a smooth-running household in Bartlett, Shelby County, and surrounding areas.
When I called A-Plus about our dishwasher, the customer service rep was nice, friendly and asked necessary questions. Corey came today and he’s the BEST! He is thorough and made sure that the dishwasher was working properly before he left. Besides being thorough, he used his time efficiently and is very friendly and cordial. We will never use another appliance repair company.
Needed a part right now today. The only options were online. Can’t wait for that. Found this store. Called and they were very helpful. They had the part so I could put my washer back together right now today. Nice people. Nice shop. Thanks, y’all!
Well washing machine was leaking(GE). Called A Plus because of a referral. Was easy to set up appt over the phone. The Service Tech (Gerald) i think is what receipt shows. He was straight to the point. As soon as he looked at it he said “Uh Oh”. Well thats never good. Basically told me repair would be more than unit worth and would be better off purchasing a new unit! He recommended a SpeedQueen and a dealer to purchase from. So off we went and will have a new one coming shortly.