1st Choice Home Services

Aug 2023

The service technicians came as a third party vendor of Best Buy showed up with terrible attitude. Gripped the whole time. Angrily installed expensive appliances. Scratched expensive oven range. Left. Then they came back again as a Best Buy third-party vendor to try to correct a gas line so oven would sit flush to the back wall. Quotes a very high price, still had terrible attitude, and left the range unworkable. I am beyond disappointed. Terrible people and service. Best Buy would be wise not to contract with First Choice Home Service again. I called Best Buy customer service and they were great. We will see where this ends up. Bruce in Virginia

Mar 2015

Contracted with this company through Amazon Local in June 2014 and they scheduled an air duct cleaning during the last week of July. they were sooooo busy they just could not work me in. I got a call from them just days before the service was due and they had to reschedule......30 days later! Keep in mind that I had to adjust my summer schedule around these people.Now rescheduled Aug 26th. You guessed it I got an email August 25th from James Jones (the Principal) to call them they needed to reschedule again......about 30 days later. The reason was that their technicians had an unforeseen issue. When I called I spoke with Samantha and it was a family emergency because...read full review

Mar 2015

Purchased their whole home air duct cleaning service. Which was a total SCAM. They sent an out of state, unqualified couple who were not equipped to do any amount of benefit. They used a portable air compressor with a 1/4 inch nozzle to blast air down a 6" air conditioning duct. And justified that it was effective by shoving a shop vacuum hose into the furnace vent. The shop vacuum that they used had no type of dust filtration system attached so anything that it might have collected simply passed through its crude filter and back out into my living space coating my entire home with dust that will inevitably be recaptured by my ventilation system.Proper ventilation cleaning...read full review