About Lapels
Lapels Cleaners is known for its professional and quality cleaning services, receiving high praise for its kind and respectful staff. Customers often mention the friendly and attentive service, making each visit a pleasant experience. The team effectively handles stains and special care fabrics, ensuring clothes are thoroughly cleaned and well taken care of. They are also appreciated for their quick turnaround times, typically taking about 3 days to a week. Many customers recommend Lapels Cleaners for its reliable service, affordability, and commitment to customer satisfaction. The staff consistently delivers excellent results, whether cleaning long sleeve, button down, collared shirts or wedding gowns. Recent reviews highlight the professionalism of the staff, with particular mention of associates like Jack and Ms. Julianna, who provide superb customer service and detailed information about services. Customers have noted that the prices remain reasonable for the quality received, contributing to their continued loyalty to Lapels Cleaners.
As you are aware, the letterman's jacket I entrusted to you is very special to me being all I have left of my son. I am most pleased with the results. The leather is in excellent condition. The wool is clean and fresh. The insignias are bright and readable. Your contractor is to be complimented as are you for providing this apparently rare cleaning need.
My pants were ready when promised. Receiving the text message letting me know my garments are ready is a nice touch. Also, in person interaction is professional. Great customer service.
The people and the customer service were really great and refreshing. However, the prices felt high. Also, when we picked them up, the quality of pressing/ironing was really lacking, especially the collars. They were wrinkled and not fully turned down. Seemed like there wasn't any care involved in the pressing.