Schmidt Kevin D OD

Feb 2024

If you are coming in for anything other than a basic eye exam, watch your billing. We were referred under medical a few weeks after an exam at LensCrafters showed my son was showing something wrong with the retina in his right eye. We gave Eye Med Plus a copy of our medical card. Not only did they not run it under medical, but rather vision, the did a whole nother eye glass exam (something not needed). So now, in 6 months (after treatment) when we will need to get another eye glass exam to see if the prescription has changed in that eye, we will have to pay out of pocket. When I called billing, Jessica told me they did that because it cost me less going through my vision....read full review

Oct 2023

I will give 4 stars to the doctor because he did a great job. This one star is for the girls who work at the front desks( both desks). They were insulting with an attitude. To think that this is the second time I am using the eye clinic and both times I got the insult of my life. They forgot to add a service to my bill. A week later I called to see if my glasses were ready and she said we forgot to add a service to your bill. you have to pay up before you pick up your glasses. I wasn't pissed off about paying that but that you are going to be rude to me because of your own mistake sounded very stupid to me. No apologies for your own mistakes. To crown it all she hung...read full review

Aug 2023

I was new to my Medicare Advantage plan which had an annual vision allowance and contact lens/glasses. I made an appointment for the annual exam and contact lenses. I made the statement numerous times that if it wasn't covered by insurance, don't do it. At the end of this visit, I was charged $126 for "contact lens fitting". I received my contacts in the mail and assumed that all was paid. A month later, I received a surprise bill for $279, after stating multiple times that if it wasn't covered, don't do it. Needless to say, I won't be returning.