“Our Dodge Ram was leaking gas. We had it towed to Harper from Sevierville where we had travelled for Thanksgiving. The service rep we worked with, Tyler, could not have been more responsive, helpful, and professional. He worked us in and got us on our way. the dealer where we purchased our truck had not tightened the fuel line during the recall so we were spewing gas. We have had the truck for about four months and it just happened. Tyler recognized we were in a bind and needed to get back to Murfreesboro. As an act of good will, he had the diesel mechanic tighten everything, and because the previous dealership had not done their job, he did not charge us for the repair. We were surprised and relieved, and Tyler was our hero! We highly recommend this service department!! If only every service center had a Tyler!! 10/10“
Car Repair
“Our Dodge Ram was leaking gas. We had it towed to Harper from Sevierville where we had travelled for Thanksgiving. The service rep we worked with, Tyler, could not have been more responsive, helpful, and professional. He worked us in and got us on our way. the dealer where we purchased our truck had not tightened the fuel line during the recall so we were spewing gas. We have had the truck for about four months and it just happened. Tyler recognized we were in a bind and needed to get back to Murfreesboro. As an act of good will, he had the diesel mechanic tighten everything, and because the previous dealership had not done their job, he did not charge us for the repair. We were surprised and relieved, and Tyler was our hero! We highly recommend this service department!! If only every service center had a Tyler!! 10/10“