Reviews for PetSmart

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  • Sep 2025

    PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers often praise the friendly and knowledgeable staff who improve the shopping experience with helpful information about products. Many reviews highlight the excellent customer service from employees like Gracie, Luz, and McKenzie, who provide top-notch assistance, whether answering aquarium questions or helping with pet grooming. PetSmart also provides services such as dog training, grooming, and pet boarding, with many customers expressing satisfaction with the quality of care and the happiness of their pets after visits. While the store is known for its wide selection and helpful staff, some shoppers mention that prices can be higher than at other stores, especially when items are not on sale. Overall, PetSmart is appreciated for its good customer service and variety of products, though cost remains a concern for some.

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From PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.

Hours

Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM