PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers often praise the friendly and knowledgeable staff who improve the shopping experience with helpful information about products. Many reviews highlight the excellent customer service from employees like Gracie, Luz, and McKenzie, who provide top-notch assistance, whether answering aquarium questions or helping with pet grooming. PetSmart also provides services such as dog training, grooming, and pet boarding, with many customers expressing satisfaction with the quality of care and the happiness of their pets after visits. While the store is known for its wide selection and helpful staff, some shoppers mention that prices can be higher than at other stores, especially when items are not on sale. Overall, PetSmart is appreciated for its good customer service and variety of products, though cost remains a concern for some.