About Ball & Sons Heating Co Ltd
Ball & Sons Heating Co Ltd is a highly recommended HVAC service provider known for their exceptional customer service and efficient repair work. When a customer's furnace broke down during a January cold snap, Ball & Sons promptly responded, had the furnace operational again the next day, and even provided temporary space heaters until the necessary repairs were completed. Their staff, including office representative Val and field technician Keith, were praised for their professionalism and attentiveness. In another case, a customer's new high-efficiency furnace required a repair due to a manufacturer issue, and Ball & Sons' technician Eric efficiently replaced the necessary parts in a timely manner. Additionally, he quickly diagnosed and repaired a problem with the customer's unit heater. Customers also commended Ball & Sons for their thorough and informative approach during the installation of a new AC unit. The company's representative, Jim, addressed all the customer's concerns and provided helpful suggestions to save money on the project. The installation team was described as quick, efficient, and careful. Any minor issues that arose were promptly resolved by the company's technicians. Overall, Ball & Sons Heating Co Ltd is widely recognized for its reliable HVAC services, knowledgeable staff, and commitment to customer satisfaction.
Our furnace quit last night and Ball and Sons Heating were called this morning and were prompt and efficient at repairing the furnace. So impressed with the service of the repairman and the office staff.
We got our furnace through Ball and Sons, and they saved us a huge bill and walked us through what to check when our furnace quit in over -30 weather. Thank you for caring about your customers!!!
This company is fabulous. Top notch in every way from friendly staff to getting here on time to getting the work done and going the extra mile. I would recommend them to all!