Ball & Sons Heating Co Ltd

Ball & Sons Heating Co Ltd is a highly recommended HVAC service provider known for their exceptional customer service and efficient repair work. When a customer's furnace broke down during a January cold snap, Ball & Sons promptly responded, had the furnace operational again the next day, and even provided temporary space heaters until the necessary repairs were completed. Their staff, including office representative Val and field technician Keith, were praised for their professionalism and attentiveness.

In another case, a customer's new high-efficiency furnace required a repair due to a manufacturer issue, and Ball & Sons' technician Eric efficiently replaced the necessary parts in a timely manner. Additionally, he quickly diagnosed and repaired a problem with the customer's unit heater.

Customers also commended Ball & Sons for their thorough and informative approach during the installation of a new AC unit. The company's representative, Jim, addressed all the customer's concerns and provided helpful suggestions to save money on the project. The installation team was described as quick, efficient, and careful. Any minor issues that arose were promptly resolved by the company's technicians.

Overall, Ball & Sons Heating Co Ltd is widely recognized for its reliable HVAC services, knowledgeable staff, and commitment to customer satisfaction.