About Northgate Medical Centre
Northgate Medical Centre is a reputable healthcare facility that offers a range of medical services. The doctors are generally described as good and pleasant to interact with, and are attentive to patient needs. The front desk staff are often helpful and can be very thorough with communication and care, although there are occasional issues with staff efficiency. The clinic is open seven days a week, which is helpful when other places are closed, and has its own blood lab and X-ray lab, which is convenient for patients. Overall, the medical centre receives positive reviews, with patients describing the service as outstanding and expressing gratitude for the clinic's availability.
The doctors at this clinic are professional and helpful, but unfortunately the reception staff are extremely rude and unprofessional. They seem to have no understanding of how to communicate respectfully with patients. People visit a medical clinic because they are sick, worried, or need help, and the last thing they should experience is rude behavior and a bad attitude.
Every interaction feels dismissive, as if patients are a burden rather than people seeking medical care. Basic courtesy, respect, and empathy are completely lacking. The reception staff seriously need training in customer service and patient communication. Their behavior creates unnecessary stress and… read full review
One star for the front desk. Front desk need to be fired immediately...they don't deserve to be here at first place. They don't know how to talk to customer, no manners at all. They just take advantage of patients and behave like they are god.
Absolutely pathetic trying to charge me 150$ for a WCB claim won’t invoice my company manger was rude place has really gone down hill won’t be back ever teach your receptionist customer service
Monday 9AM - 5PM
Tuesday 8AM - 7PM
Wednesday 8AM - 7PM
Thursday 8AM - 6:30PM
Friday 8AM - 5PM
Saturday 9AM - 3PM
Sunday 9AM - 3PM
2711 Avonhurst Drive, Regina, SK S4R 3J3
