GoodLife Fitness Regina Albert and 25 Ave

GoodLife Fitness Regina Albert and 25 Ave provides a clean environment with organized weights, but there is room for improvement in customer service and equipment variety. The gym offers basic cardio options, including one assault bike, but many customers express a desire for more self-propelled treadmills and skiers to enhance their workouts and help reduce energy costs. Some members have experienced issues with fee returns, though a staff member was helpful in resolving concerns. Overall, the front desk staff could be more engaging, as they sometimes appear distracted and less welcoming compared to other locations. The gym also faces challenges with hours, as it is not truly 24h; on weekends it operates from 7am-8pm, and on some weekdays, hours are limited, which has disappointed members expecting full 24-hour access. Despite these issues, the staff remains highly praised, with some members noting exceptional personal trainers and a positive environment created by the management. However, concerns about overcrowding and certain members' rudeness have been raised, along with frustrations over inconsistent hours, especially on weekends and stat holidays, with policies that sometimes seem at odds with the "24-hour fitness" branding.