Walmart Home Services

Apr 2023

On Friday, April 14th, while checking out at self checkout, a worker in his 50's ambushed me at the checkout and told me they needed to increase their star rating and asked if I'd give them 5 stars. I declined and pressed "no thanks" and he yelled at me as I left the store. Horrible and unwanted. He asked me to rig their rating system and when I declined gave me the worst tongue lashing ever for absolutely no reason stating sarcastically "thanks that's just what I wanted you're a big help." You don't get five stars by cheating. You get it by actually helping customers. This store never helps customers and is known as the worst walmart in town for customer service. This experience was a new level of bad service. Will still shop there but from now on I'm giving only one star as they truly deserve it. Fix your store.

Aug 2022

I'd give 0 stars if I could. 14 checkout lanes and only one open with 7 carts waiting. The 20yo manager tells me that I can self-checkout. I say no I can't because I don't work here. He goes on to tell me that I should try it. Again I say it's not about trying anything, it's about the fact that if I check myself out then I'm working for walmart and I'd expect a 5% discount for that. Then proceeds to tell me that he doesn't have enough help and I tell him well there's two people at each end of the self-checkouts that are doing nothing but watching people run their self-checks and that there are also three employees standing around at the customer service doing nothing. That seven employees he can choose from to open just one more checkout and again I get the "well corporate" excuse. I tell him look corporate isn't here, your the manager, your job as the manager is to solve problems. The problem is one backed-up checkout, use your available employees to solve the problem by opening another check-out we're not trying to land on the moon here. He obviously is "manager" in title only and just stares away from me so I drop my stuff on the counter and walk out. Never to return again to such a dysfunctional store

May 2022

Going to Walmart on vacation seems to be the thing I do these days. It's nice to know if you forgot to pack - or ran out of - THE THING a spouse really wants that it's just a Walmart in anytown stop away. The layout of this store was a little confusing but consulting the app to find the aisle location was a lifesaver.