Called A1 to come fix our AC in the beginning of June. It was a very hot Friday. Guy came out and said it needed to be cleaned and need to bring over equipment. The guy indicated he would be over on Saturday with the equipment. Guy never showed or communicated. I called him multiple time with no answer. they finally showed up Monday after dealing with the one of the hottest weekends. He dropped off the equipment and said it needed to be charged and told us to clean the AC ourselves. We got a $162 bill for service that I had to conduct myself without proper instruction. Days later they finally called back and asked if the AC was working. We indicated that it was and he said he would come pick up his equipment. The guy never showed up to get the equipment. A month and half later, the guy showed up unannounced and starting wondering all around my property without permission. They were very unprofessional, calling constantly to get the equipment while I was working and un able to answer. I would never use them again. Strongly recommend to not use them unless you want to do the work yourself, still get charged and have them trespassing.Service: A/C system maintenance
Brad Hills
Jun 2021
Good guys had a small problem told me how to easily fix it.
Benjamin Tiensvold
May 2021
I'm not sure why all of the negative reviews. A1 was very helpful, especially William the technician. His knowledge of HVAC was very helpful. The new unit was fairly priced and installed quickly (which was nice as it was July). I plan to use them for future projects, as needed.Services: Install AC
Ellen Lang
Jun 2020
My AC broke at the beginning of the year. They came to fix it and it only worked for a month and a half. I let that slip since it’s an old unit. The second time they came out they said my air wasn’t working because the return air vents were too small so I replaced those with bigger ones but that didn’t fix the issue. I will not use them again. Furthermore I have told them each time that the unit is not only blowing warm air but the air isn’t pushing through at all and they never address that problem. They come in and jump to conclusions without looking into what the actual problem is. Call someone in Sioux Falls. I heard bad things about A1 but thought I’d give it a try. Never again.
Betty Twiss
Jun 2020
YIPES! Never again! I hired A-1 to do some very basic wiring on the farm. I was not at the farm to see what they were doing with their time. (they sent two men to do a one-man job) They ended up returning the next day to finish. When the bill came, the hours they had billed for was totally shocking. I contacted two other contractors to give me an estimate of what hours it should take to do that same work. Both estimates were for much less than half of the hours A1 had billed. I called A-1 to see if they would compromise on the hours billed. They were totally uncooperative, ignored my return calls and became threatening. I WAS BURNED BIG TIME!!! Wish I would have read the reviews in advance. Wanted to keep the work local. Don’t hire these guys unless you are willing to pay three times the normal labor cost for a job. Warn others about this company.
Ellen Kuchel (Elle)
Nov 2019
My AC broke at the beginning of the year. They came to fix it and it only worked for a month and a half. I let that slip since it’s an old unit. The second time they came out they said my air wasn’t working because the return air vents were too small so I replaced those with bigger ones but that didn’t fix the issue. I will not use them again. Furthermore I have told them each time that the unit is not only blowing warm air but the air isn’t pushing through at all and they never address that problem. They come in and jump to conclusions without looking into what the actual problem is. Call someone in Sioux Falls. I heard bad things about A1 but thought I’d give it a try. Never again.
Tony Axtell
Jun 2018
They have done a great job on all our remodel projects! Highly recommend
Sherry Hogan
Jun 2018
Will not do mobile home repair, even though their ad says they will.
Brian Nelson
Great crew!
Bret Hartwick
Great costumer service
Kassandra Sellin
Called A1 to come fix our AC in the beginning of June. It was a very hot Friday. Guy came out and said it needed to be cleaned and need to bring over equipment. The guy indicated he would be over on Saturday with the equipment. Guy never showed or communicated. I called him multiple time with no answer. they finally showed up Monday after dealing with the one of the hottest weekends. He dropped off the equipment and said it needed to be charged and told us to clean the AC ourselves. We got a $162 bill for service that I had to conduct myself without proper instruction. Days later they finally called back and asked if the AC was working. We indicated that it was and he said he would come pick up his equipment. The guy never showed up to get the equipment. A month and half later, the guy showed up unannounced and starting wondering all around my property without permission. They were very unprofessional, calling constantly to get the equipment while I was working and un able to answer. I would never use them again. Strongly recommend to not use them unless you want to do the work yourself, still get charged and have them trespassing.Service: A/C system maintenance
Brad Hills
Good guys had a small problem told me how to easily fix it.
Benjamin Tiensvold
I'm not sure why all of the negative reviews. A1 was very helpful, especially William the technician. His knowledge of HVAC was very helpful. The new unit was fairly priced and installed quickly (which was nice as it was July). I plan to use them for future projects, as needed.Services: Install AC
Ellen Lang
My AC broke at the beginning of the year. They came to fix it and it only worked for a month and a half. I let that slip since it’s an old unit. The second time they came out they said my air wasn’t working because the return air vents were too small so I replaced those with bigger ones but that didn’t fix the issue. I will not use them again. Furthermore I have told them each time that the unit is not only blowing warm air but the air isn’t pushing through at all and they never address that problem. They come in and jump to conclusions without looking into what the actual problem is. Call someone in Sioux Falls. I heard bad things about A1 but thought I’d give it a try. Never again.
Betty Twiss
YIPES! Never again! I hired A-1 to do some very basic wiring on the farm. I was not at the farm to see what they were doing with their time. (they sent two men to do a one-man job) They ended up returning the next day to finish. When the bill came, the hours they had billed for was totally shocking. I contacted two other contractors to give me an estimate of what hours it should take to do that same work. Both estimates were for much less than half of the hours A1 had billed. I called A-1 to see if they would compromise on the hours billed. They were totally uncooperative, ignored my return calls and became threatening. I WAS BURNED BIG TIME!!! Wish I would have read the reviews in advance. Wanted to keep the work local. Don’t hire these guys unless you are willing to pay three times the normal labor cost for a job. Warn others about this company.
Ellen Kuchel (Elle)
My AC broke at the beginning of the year. They came to fix it and it only worked for a month and a half. I let that slip since it’s an old unit. The second time they came out they said my air wasn’t working because the return air vents were too small so I replaced those with bigger ones but that didn’t fix the issue. I will not use them again. Furthermore I have told them each time that the unit is not only blowing warm air but the air isn’t pushing through at all and they never address that problem. They come in and jump to conclusions without looking into what the actual problem is. Call someone in Sioux Falls. I heard bad things about A1 but thought I’d give it a try. Never again.
Tony Axtell
They have done a great job on all our remodel projects! Highly recommend
Sherry Hogan
Will not do mobile home repair, even though their ad says they will.