Matt stopped returning phone calls and emails. He said it was because of phone problems, then he said family problems, then tried to shift the blame to me because I didn't get back within 3-4 days and I guess that inconvenienced him. Then the office assigned Linda. She was helping me, had the documents ready for me to e-sign. Went in this morning to e-sign the document to find out she had withdrawn the documents overnight from being the listing agent without an explanation. I called, she said the hill my house is on is too steep. Maybe she hasn't noticed yet, but Lead is a mountain town and I didn't know what to say. You shouldn't say you're going to take on a job and then back out without a replacement. The people in this office are not as good as their word and I can't recommend them. It seems there's something dysfunctional happening in the entire office. I'm very disappointed and let down by this Century 21 office.
Heather Rodriguez
Jul 2022
Matt Klein of Century 21 made the sale of our home an absolutely positive experience. He showed exceptional knowledge and offered honest trustworthy advice about the sale process from start to finish. Matt answered every phone call and made himself available to answer questions or even drop off paperwork on a weekend. If you are looking for a real estate company that will actually work for you and make the sale of your home a priority, Century 21 is a solid trustworthy local business. In this unpredictable fluctuating market Matt Klein is a top choice agent for selling or buying any home.
Chris Dansdill
Jul 2022
Sold in 2 days, closed in just over 3 weeks!!!!wow! very impressed and pleased.
Jared Kerber
Jun 2022
Century 21 Deadwood has represented me on more than one deal, and I've never met a more dedicated team of realtors. They understand the market and obsess over customer service :) I can't thank you enough Matt, Kathleen, and Greg!
Anne Rogers
Jun 2022
We have worked with Greg and Century 21 since we bought our first house in Lead in 2007. 3 homes later, we’re still confident that they’re the best. We received exceptional care, professional advice, and family friendly service from Matt, Kathleen, and Greg.
Dick Funke
May 2022
Having dealt with Greg previously, he again continued to far exceed my expectations. Greg and his son Matt worked diligently to find us a property that was truly our dream place.Greg never pressured us to buy even after showing multiple properties and was always concerned that we find the right property.Greg is really good at what he does by keeping his customers first and foremost. A true professional in every sense of the word. There is never any pressure to buy and I believe he would rather forgo a sale before he would sell you a piece you would not ultimately be happy with. I doubt there are any better in the business!
Rebecca Downs
May 2022
Over the course of a number of years when I have needed advice to sell or buy, I have turned to Greg Klein. He has been a patient and thorough source of information. I trust him to make sure that things are handled properly, and he always looks out for our interests. I have never felt any pressure from him to buy or sell. Indeed, he seems mostly interested in making sure things are a good fit.When my mother-in-law needed to sell her home, all of my relatives said, "use your guy. We know you trust him." And we did. And he took great care of her too.If honest, ethical, professional business relationships are important to you, as they are to me, then I wholeheartedly recommend Greg and his team
Becky Feikema
May 2022
Greg was wonderful to work with when we were looking for a home in the Black Hills. He was very flexible, accommodating and accessible when we wanted to view property. He was also just friendly and fun to be around. What I appreciated most is that he was upfront and honest about the properties and our options and went the extra mile to make sure we found the perfect place for our family. His knowledge and experience in the real estate business is exceptional. I would recommend working with Greg - you won't find a better agent!
Danaca Doering
May 2022
"Greg Klein came recommended to us from employees at our Attorney's office. He was quick to respond and positive about the possibility of selling the house quickly.Not only did Greg help us sell this house quickly, he also knew of people that would help us to empty the house of furnishings that were left in the house. My situation was different from a typical seller, I was selling the house for my uncle who is in a nursing home. I was willing to sell the house below market value but Greg was insistent that he could get fair market value for the house. He did a wonderful job of keeping me patient and allowing interested buyers to contemplate their desire to purchase the home. He was always quick to respond to my texts, emails and phone calls.Greg was very knowledgeable about the local market and prospective buyers. He knew clients that were interested in looking at the house immediately once it was on the market.Greg was professional yet sensitive to my unique situation. I knew that I could trust him with the process of the home sale."Danaca Doering, Nemo, South Dakota (Seller)10 months ago
brandon ciolino
May 2022
Called and spoke to Greg on a Friday about a property that was just listed. He said only one offer had came through and that it was declined. I was very interested and told him that I lived here in the hills and that his office could have my property to list if I would be purchasing there listed property. He then informed me that there was interested party driving up from Arizona and that they would be here Monday. I told him that I would like to come in before that to make an offer just incase if they were serious since they were coming from that far. We scheduled a 3:30 PM appointment for Monday and he told me he would call me in the morning to find out their ETA if I needed to come in earlier. Mysteriously the party shows up early on Sunday (supposedly) makes a cash offer for full asking price and goes under contract he didn't even waste his time to give me a call to let me try to put in a offer or see the property. I also had previously told him that I could come in Sunday if need be to make it before the other party arrived. All he cared about was the cash offer so there would be no escrow no contingencies even though he could have made more money by listing my property while selling that one to me. He'd rather sell to an out of town vacation home party that will probably airbnb it from Arizona than a year round local family. I was completely blown off and disrespected. I should of just contacted the real estate center from the start. They sold me my home in 2020 and were complete professionals and respectful!
Malin Sadler
Matt stopped returning phone calls and emails. He said it was because of phone problems, then he said family problems, then tried to shift the blame to me because I didn't get back within 3-4 days and I guess that inconvenienced him.
Then the office assigned Linda. She was helping me, had the documents ready for me to e-sign. Went in this morning to e-sign the document to find out she had withdrawn the documents overnight from being the listing agent without an explanation. I called, she said the hill my house is on is too steep. Maybe she hasn't noticed yet, but Lead is a mountain town and I didn't know what to say. You shouldn't say you're going to take on a job and then back out without a replacement.
The people in this office are not as good as their word and I can't recommend them. It seems there's something dysfunctional happening in the entire office. I'm very disappointed and let down by this Century 21 office.
Heather Rodriguez
Matt Klein of Century 21 made the sale of our home an absolutely positive experience. He showed exceptional knowledge and offered honest trustworthy advice about the sale process from start to finish. Matt answered every phone call and made himself available to answer questions or even drop off paperwork on a weekend. If you are looking for a real estate company that will actually work for you and make the sale of your home a priority, Century 21 is a solid trustworthy local business. In this unpredictable fluctuating market Matt Klein is a top choice agent for selling or buying any home.
Chris Dansdill
Sold in 2 days, closed in just over 3 weeks!!!!wow! very impressed and pleased.
Jared Kerber
Century 21 Deadwood has represented me on more than one deal, and I've never met a more dedicated team of realtors. They understand the market and obsess over customer service :) I can't thank you enough Matt, Kathleen, and Greg!
Anne Rogers
We have worked with Greg and Century 21 since we bought our first house in Lead in 2007. 3 homes later, we’re still confident that they’re the best. We received exceptional care, professional advice, and family friendly service from Matt, Kathleen, and Greg.
Dick Funke
Having dealt with Greg previously, he again continued to far exceed my expectations. Greg and his son Matt worked diligently to find us a property that was truly our dream place.Greg never pressured us to buy even after showing multiple properties and was always concerned that we find the right property.Greg is really good at what he does by keeping his customers first and foremost. A true professional in every sense of the word. There is never any pressure to buy and I believe he would rather forgo a sale before he would sell you a piece you would not ultimately be happy with. I doubt there are any better in the business!
Rebecca Downs
Over the course of a number of years when I have needed advice to sell or buy, I have turned to Greg Klein. He has been a patient and thorough source of information. I trust him to make sure that things are handled properly, and he always looks out for our interests. I have never felt any pressure from him to buy or sell. Indeed, he seems mostly interested in making sure things are a good fit.When my mother-in-law needed to sell her home, all of my relatives said, "use your guy. We know you trust him." And we did. And he took great care of her too.If honest, ethical, professional business relationships are important to you, as they are to me, then I wholeheartedly recommend Greg and his team
Becky Feikema
Greg was wonderful to work with when we were looking for a home in the Black Hills. He was very flexible, accommodating and accessible when we wanted to view property. He was also just friendly and fun to be around. What I appreciated most is that he was upfront and honest about the properties and our options and went the extra mile to make sure we found the perfect place for our family. His knowledge and experience in the real estate business is exceptional. I would recommend working with Greg - you won't find a better agent!
Danaca Doering
"Greg Klein came recommended to us from employees at our Attorney's office. He was quick to respond and positive about the possibility of selling the house quickly.Not only did Greg help us sell this house quickly, he also knew of people that would help us to empty the house of furnishings that were left in the house. My situation was different from a typical seller, I was selling the house for my uncle who is in a nursing home. I was willing to sell the house below market value but Greg was insistent that he could get fair market value for the house. He did a wonderful job of keeping me patient and allowing interested buyers to contemplate their desire to purchase the home. He was always quick to respond to my texts, emails and phone calls.Greg was very knowledgeable about the local market and prospective buyers. He knew clients that were interested in looking at the house immediately once it was on the market.Greg was professional yet sensitive to my unique situation. I knew that I could trust him with the process of the home sale."Danaca Doering, Nemo, South Dakota (Seller)10 months ago
brandon ciolino
Called and spoke to Greg on a Friday about a property that was just listed. He said only one offer had came through and that it was declined. I was very interested and told him that I lived here in the hills and that his office could have my property to list if I would be purchasing there listed property. He then informed me that there was interested party driving up from Arizona and that they would be here Monday. I told him that I would like to come in before that to make an offer just incase if they were serious since they were coming from that far. We scheduled a 3:30 PM appointment for Monday and he told me he would call me in the morning to find out their ETA if I needed to come in earlier. Mysteriously the party shows up early on Sunday (supposedly) makes a cash offer for full asking price and goes under contract he didn't even waste his time to give me a call to let me try to put in a offer or see the property. I also had previously told him that I could come in Sunday if need be to make it before the other party arrived. All he cared about was the cash offer so there would be no escrow no contingencies even though he could have made more money by listing my property while selling that one to me. He'd rather sell to an out of town vacation home party that will probably airbnb it from Arizona than a year round local family. I was completely blown off and disrespected. I should of just contacted the real estate center from the start. They sold me my home in 2020 and were complete professionals and respectful!