Horizon Pet Care offers a variety of options for the treatment and care of pets. The staff is friendly and knowledgeable, including Doctors and vet techs who provide effective veterinary medicine in a caring way. The team goes above and beyond to ensure pets and their owners are well cared for, taking the time to explain treatments and answer questions. Many customers have appreciated the dedicated care, noting that the staff truly cares and does not push unnecessary services.
As a veterinarian, it is common for professionals to refer patients to Horizon often, praising the top-notch care given to pets. However, there have been mixed experiences, especially after the departure of Dr. Jen, who was highly regarded for her compassion. Some clients feel that the quality of care has declined since her leaving.
Recent concerns include stress for pets during visits and issues not being resolved despite several treatments. Some customers have expressed frustration over communication and the handling of treatment plans, feeling that their concerns were not adequately addressed. Overall, while Horizon Pet Care has a commitment to animal well-being, experiences can vary, leading some to reconsider their options for veterinary care.
i cannot thank this team enough. Dr. Foster was the first out of SO many different vets who actually listened and took her time to listen. my reactive pup did SOOO good in their care for shots, and Dr. Foster was so willing to listen and work with what i knew best for my dogs shots even though it was her first time seeing her.
Horizon has been amazing with our dogs! Kane (gray one) needed to have surgery on both of his back legs. Horizon did both surgeries and he is doing better than ever. Bear (brown one) has bad allergies and had cluster seizures due to a garden plan he was eating unbeknownst to me. Horizon saved his life. They treat you like family and are decent priced. I 💯 recommend!!
My entire family has been going to Horizon since it opened. Dr. Rogen and the rest of the staff have always been amazing and kind to us and our dogs. Whether it's checkups or time to say final goodbyes, the team are helpful, respectful, empathetic, and caring. We couldn't ask for a better experience.
1100 East Holly Boulevard, Brandon, SD 57005
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