Prisma Health Palmetto Family Medicine

Jun 2023

I've been a patient there for over 20 years, havingbeen seen by the founding doctor and then his daughter after he retired. I don't have a life threatening condition, just eczema and psoriasis. I get several large tubes of a topical cream prescribed once ever few years or so. A little goes a long way so it last me a while. Normally I call it in and they fill it. Now...nope. "I'm sorry you're itching your skin off but you have to be seen as a new patient now..and we can't see you until October.". WHAT?!?! It's all about money now, not helping people and quality of life. After all this time... I'm searching for a new doctor. So disappointing.

Jun 2023

I do not recommend this place to anyone who has been coming here since Dr Zeager owned it.I have been coming here since I was born. I am now considered a new patient since all of the doctors are new even though I have seen Dr Shuman and Dr Harris before. Even though the last visit I had was in 2022 with Dr Shuman. Apparently they no longer accept new patients, even though I AM NOT A NEW PATIENT.How ridiculous it is to have an existing patient at your practice wait 2+ months to see a doctor because they have to be considered a new patient since none of the NEW doctors have ever seen them. Asinine. I am not a new patient.

Mar 2023

If I could leave no stars I WOULD. DO NOT expect anyone to answer the phone. DO NOT expect to receive a call back. DO NOT expect to have any issue resolved without you driving there and confronting them face to face (and even then you will go in circles). Waiting on important medicine when you run out, GOOD LUCK GETTING IT. This is the least professionally ran office I have ever experienced. Enter at your own risk.