About Safelite AutoGlass
Reviews for Safelite AutoGlass
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Safelite AutoGlass in Summerville provides windshield repair and replacement services. Customers can choose from in-shop or mobile service. The company repairs chips and cracks quickly, with windshield repairs often completed in 30 minutes. Safelite offers a national warranty on its repairs and is approved by insurance companies. Some customers have reported positive experiences with Safelite, praising the professionalism and efficiency of technicians like Carl. However, other customers have expressed dissatisfaction with the customer service at the office and issues with the quality of work, including incorrect windshield installations and overlooked details like windshield fluid reconnections. Despite these concerns, Safelite has addressed some issues promptly, providing a new windshield installation at a customer's home when a previous repair led to a problem.
Carl was amazing! He was on time, efficient, friendly and everything one expects from Safelite. He even saved the oil change sticker. I'm sure all the employees are good but if there''s a next time, I'm requesting Carl!
Office employees need to learn customer service. Windshield is different than the one that was in vehicle. They did not reconnect windshield fluid back to wipers. Nothing comes out. Was fine before I took it in.
I had my bmw windshield replaced and something went wrong after the installation and my rear view mirror fell. Safelite promptly set up a new appointment and put in another brand new windshield on the car at my house while I was at work. The job came out awesome. Now that’s customer service. Shout out to Carl and Adam for being so professional