Gerber Collision & Glass

Aug 2023

I’ve read the previous reviews and was real weary about dealing with this company. This is where USAA chose for my car repair. I have dealt with the ladies at the front desk for two weeks now. I have been in the shop and called on the phone multiple times. I have to be honest here, I did not see anything during my experience with Gerber to make me believe these reviews.I was called Ms. Willis, heard thank you and please every time I dealt with these ladies. I was treated with respect and was listened to. They were thorough and honest.I would recommend my friends and family to Gerber in Summerville.They have had a change in staff at the front desk and I applaud them...read full review

Apr 2023

Fixed my Charger after a small accident - wasn't expecting to get the vehicle back so quickly but they definitely got the work done quickly and efficiently - work was done satisfactorily and the crew was nice.

Feb 2023

The old John Harris staff was extremely helpful and thoughtful. I guess the staff left when the name changed! Very rude to talk on the phone and in person! Took forever to make an appointment and when appointment was made had to wait 30 minutes past my appointment time to even speak with representative! I would have taken vehicle to another shop but insurance insisted on Gerber! I received quote and left, I will not leave my vehicle with Gerber Collision. Paperwork was all messed up to insurance company! They just seem unorganized and I'm professional.