Reviews for United Rentals
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
The first call resulted in the employee securing the incorrect lift requested, what I wanted they did not have. Had to call back on the reservation and get it changed. Then onsite the equipment performed very bad and our guys still had to end up sharing a lift, working off ladders, or using another one when available due to this ones non-performance.
I had been trying to rent a 3 ton dump truck for a couple weeks, it is extremely hard to get one still due to storm cleanup. Michael worked with me to get ahold of one. Just happened that one became available and he called me right away. This extremely diligent associate didn't miss the mark on this one, United Rentals is gonna be advertised all over due to their help with this project. So greatful for Michael, and I would tell anyone to call United Rentals Sun&Sand Rd Spartanburg. It's been difficult still getting things back together since the storm, but United Rentals and Michael cares. Professional diligent, and its appreciated!!!
Everything went well until we got the final invoice. I know the original quotation says that some charges may vary but on the final invoice there was a charge that was not even mentioned at all on the quote so that one did not vary, it wasn't even on the original quote. It was disappointing that nobody tried to explain this to us and just went ahead with the charge. Called them about it but they never called back.