About Solid Nail Spa - Rock Hill
Solid Nail Spa in Rock Hill, SC, is a popular choice for customers seeking high-quality nail and spa services. The salon emphasizes professionalism, affordability, and customer satisfaction. Clients praise the friendly and attentive staff, who remember regular customers and provide personalized service. The salon is clean, stylish, and well-maintained, with up-to-date pedicure chairs and nail tables. Customers appreciate the variety of services offered, including pedicures, SNS manicures, and any design or picture requests. The staff's attention to detail and commitment to quality often lead to beautiful results. The salon can be busy, but clients are willing to wait, as it reflects the high demand. Safety precautions are well observed, and beverages including wine are available to enhance the experience. The loyalty program offers discounts after a certain number of visits, making repeat visits more affordable. Recent reviews highlight the salon’s dedication to customer care, with the owner reaching out personally to address concerns and fix issues free of charge. Staff like Nancy provide thorough and beautiful nail work, re-polishing toes and scrubbing heels when needed. Customers also note the professionalism of Tam, who ensures their nails are perfect and takes extra care to fix tiny imperfections. Julie is recognized for her thoroughness, especially with tricky toenails or sensitive feet. Despite the busy atmosphere, the salon maintains a clean and relaxing environment, making it a trusted spot for quality nail and spa services.
UPDATE: The day after my pedicure, the owner reached out to me personally via phone to invite me back to fix my pedicure at no charge. The employees were very kind and Nancy did a beautiful job fixing my polish and scrubbing my heels. She even re-polished all ten toes (even though not all of them had issues with the polish). Thank you for being a good business :)
I’ve been going to this salon on and off for about three years now. I am really disappointed by my service today. I got the Deluxe pedicure earlier today, nothing fancy. I just wanted something basic today. I got black French and unfortunately the black polish is see-through on a few of my toes. Plus it...read full review
Tam is the absolute best he made sure I got the color I wanted and no less than perfect!! He actually took his time and looked at each nail when he was done and fixed one tiny imperfection on my pinky nail I didn’t even notice!! Definitely worth every penny!!!!
Julie is the go-to nail tech if your feet or nails need a little extra attention, including tricky toenails that need special care. She’s thorough, and perfect if you want results. If you have very sensitive feet, you might prefer one of the other talented techs here. The salon stays busy, but it’s always clean and relaxing despite the crowds.