Elite Air & Heat, LLC

Elite Air & Heat, LLC is a locally operated and family-owned HVAC contractor based in Rock Hill, SC, providing high-quality heating and air conditioning services to residential and commercial customers since 2018. Their services include repair, replacement, and maintenance of HVAC systems, with a focus on furnace repair and AC repair for all systems. The company prioritizes clear communication with their clients, offering regular updates through email, text, and phone calls, and informing customers about the process during service. They have received praise for their professionalism, cleanliness, and respect for clients' properties. Elite Air & Heat, LLC's staff is knowledgeable and patient, quickly addressing clients' questions and concerns. Their on-call service is more than just an answering service, as they show a good understanding of HVAC issues and promptly arrange for a professional to contact clients. Customers have reported satisfaction with their purchases and recommend their annual Service Plan, which includes inspections in spring and fall to ensure reliable system performance during peak usage periods. Recently, clients have highlighted their positive experiences with the company, noting that the technicians are personable, knowledgeable, and professional. They have been impressed by the timely service and the responsible, friendly attitude of the staff. One customer mentioned how the company helped heat their patio when they lost indoor seating, showcasing their commitment to the community. Overall, Elite Air & Heat, LLC has received excellent reviews for their HVAC repair and maintenance services.