About Cushion Connection
Cushion Connection offers custom outdoor cushions and accessories to enhance your outdoor spaces. Their products, including chaise lounge, bench, patio seat, and ottoman cushions, are designed for comfort and style. They also provide a range of outdoor accessories, such as throw pillows, pool stools, and patio curtains, to complete your outdoor space. Customers praise the company's attention to detail and prompt communication. One reviewer appreciated the company's willingness to accommodate a rush order and praised the quality of the cushions. However, another reviewer felt that the company could improve by sending follow-up emails to keep customers informed about the status of their orders. Despite this, most customers have had positive experiences with Cushion Connection, praising their prompt responses and high-quality products.
I had a wonderful experience with the Cushion Connection. There was a problem with the delivery (which was NOT their fault) and they made good on the order, even putting it through on a "rush". I worked with Michelle and she wrote to me immediately every time I needed to contact the business. I think the cushions look great - just as I had envisioned. I would highly recommend this company... of course, just allow some time for the cushions to be made based on your fabric selection.
I had a wonderful experience with the Cushion Connection! I would highly recommend based on service and quality. ******** responded immediately to all my inquiries and kept in close touch with me until the cushions arrived. I could not be happier with their look and quality.
cushions took 6 weeks. weirdly the company never sent a follow up email to let me know they were processing. big assumption on my part that they were being manufactured. i finally emailed(after 4 weeks) and got a prompt reply. the cushions were being processed. the pillow fabric was back ordered but they all showed up together. the cushions seem well made. i am hoping because they are sunbrella they will hold up for a while. my one star is for the lack of any follow up after i placed my order. nada, nothing!