Broken to Better Urgent Care offers quick and efficient patient care with a friendly and attentive staff. The overall visit is fast, and the doctor takes the time to discuss the patient's care in detail. Patients appreciate how easy the check-in process is and how welcoming the environment feels. The staff, from the receptionist to the nurse and nurse practitioner, are professional and comforting, addressing all concerns and answering questions thoroughly. While there may be occasional mix-ups, the staff is quick to resolve any issues, making sure patients leave satisfied. Many recommend this well-organized and clean urgent care facility for its excellent communication and caring approach.
I had to stop in without notice due to a dog bite incurred while working out in the field. I wasn’t sure I would be able to get into my primary care physicians office as quickly as needed. I looked up “urgent care Rock Hill” and Broken to Better was the first option to pop up. I knew the location from driving down Cherry Rd and didn’t give it a second thought. Was glad o took a chance on them. I was in and out in what seemed like no more than 20 minutes with how smoothly it went. It was quick, the staff was professional, they discussed the incident, allowed me to contact my primary care for information we needed, and worked from. Die to the nature of the incident,… read full review
Feb 2026
5.0★★★★★
Highly recommend!! I love this place!! I’ve been to both the Rock Hill & Fort Mill locations and both were awesome! The staff at both locations were very nice and very quick. I only waited a few minutes before seeing the doctor. This will be where I go if I’m ever sick again!!
Mar 2025
5.0★★★★★
From the receptionist to the nurse and nurse practitioner.This is my third time using this fine medical facility.These folks treated me so nicely I didn't want to leave! They addressed all my concerns.Answered all my questions in a very professional but yet comforting manner I would recommend Broke to Better 100%. You folks Rock !Thank you Joe "Elvis" Borelli
