Internal Revenue Service (IRS) Taxpayer Assistance Center

Dec 2023

Wth is going on with the IRS?? I've been on the phone for 1 hour & 15 mins waiting for an agent to speak with me , then it hung up my call!!Why is it so hard to speak with someone?

May 2023

Can’t get ahold of a live person, can’t get an answer about my refund and they’re dragging their feet on getting me my refund since it’s been over twenty one days since I filed my taxes electronically. If they can’t do their job properly then they need to find somewhere else to work because they don’t need to be working at the irs.

Jan 2023

Our Appointment is at 12:30 pmAppointment letter says ‘arrive the building early enough for security procedures ‘ we arrived at 11.50 am, went through all the procedures, scanned shoes, scanned body, checked purses, bag . After doing all this security procedures so called supervisor lady saying’ oh ! come back at 12:15 your appointment is at 12:30 .My husband said we can wait in the waiting area, she refused ..This is stupid. There is no sign says arrive 15 mins early .. they just make their own rules.It would have been easier if they put signs showing arrive 15 mins early.