Southeastern Spine Institute Physical Therapy

Apr 2024

Got in the back an hour after my appointment time, but the mri operator miss daisy made it worth the wait. Talked me through everything and was both caring and professional. If I ever need another mri I will be going back!

Jul 2023

Dr. Hartman was phenomenal. If I could just give him a review, I'd give 5 stars; however, had appointment with him May 18 for my back pain. Had MRI the next day and suggested we do epidural injections. We had to wait for insurance approval but I followed up 5 days later. Crickets.... Followed up the next week.... Crickets.... This keeps going after 5-6 voicemails. I got approval from my insurance carrier so once again called back... crickets.... This went on 3 more times until I finally left a message asking to just have my MRI results to take to another dr and amazingly, I received a call back that next day with the excuse of "I've been out of town for a week and we...read full review

Apr 2023

I've been seeing Dr. Frisch for some time now and have no complaints about his knowledge, service or team. Dr. Frisch is wonderful! My rating is based on the folks that answer the phone. It would be nice if they could be a little less irritated by the fact that people are calling and asking questions - it's your job. So sorry to have disturbed you or asked questions that you find aggravating, but its your job to help. I have had more than one encounter with irritable CSR's (guess that's what they do) giving attitude because they have to look something up or confirm information. Perhaps SSI could offer a training in proper customer service and phone etiquette to raise...read full review