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Reviews for Novant Health Charleston Breast Center
Add your commentNovant Health Charleston Breast Center
2000 Hospital Dr, Mt Pleasant
Directions Call Website Suggest an Edit
2000 Hospital Dr, Mt Pleasant
Directions Call Website Suggest an Edit
This place is a joke. Our elderly grand was taken there by EMS from a so called rehab facility that was neglecting him, he had lost 30 lbs in 6 weeks. The hospital stated we had to either take him home which could not be done, the residents are not equipped for a wheel chair or go back to the facility where he was being neglected at or leave him and be charged with abandonment. WTH. All we needed was them to admit him for a day and a half until we could get him to a good facility on Wednesday. Apparently him losing 30 lbs in 6 weeks does not qualify as a medical need for admittance. They would rather you die of neglect than try to help an elderly patient with dementia.... read full review
I have been twice in the past few years for a mammogram and have always had a gray experience! The only thing I didn’t love was that there was a significant price discrepancy between the low self pay quote they sent me ahead of time and the actual price with insurance that I had to pay. I chalk that up to high deductible insurance plans. Everyone has been so kind and helpful and made the whole process as smooth as possible for it being a mammogram. :)
OVERALL MY EXPERIENCE HAS BEEN GREAT FOR MANY YEARS. PLEASANT STAFF, QUICK AVALIABILITY, PROMPT AND FAST SERVICE. HOWEVER, THIS YEAR I HAVE NOT BEEN ABLE TO GET THEM ON THE PHONE TO SCHEDULE AN APPOINTMENT. I HAVE CALLED AND LEFT A MESSAGE WITH NO RETURN CALL, AS WELL AS CALLED AND WAITED ON HOLD FOR OVER 20 MINUTES WITH NOONE EVER PICKING UP. NORMALLY I SCHEDULE THE SAME DAY I GET MY ORDERS TO AVOID 2 SEPERATE TRIPS TO MT PLEASANT, BUT NOT THIS YEAR. THEREFORE, I WILL BE SWITCHING TO ANOTHER FACILITY. THIS IS UNFORTUNATE