About Sandy's Dry Cleaners - Ladson
Sandy's Dry Cleaners is a well-established business in Charleston, serving customers for over two decades. The company has received recognition as the best dry cleaner in Charleston and Summerville, winning both the Charleston Choice Award and the Summerville Journal Scene’s Reader’s Choice Award. Sandy's Dry Cleaners offers convenient service with multiple locations across the Charleston area, including Hanahan, Summerville, North Charleston, Daniel Island, Mt. Pleasant, Ladson, Goose Creek, and a forthcoming location in Clements Ferry. Customers appreciate the fast service, friendly staff, and the option to pay in advance. The dry cleaners are known for providing high-quality cleaning, even handling delicate items like memory foam furniture. While some customers note the importance of arriving at scheduled times for pick-up, the overall consensus is positive, highlighting the quality of service and attention to detail provided by Sandy's Dry Cleaners.
Does not recommend! Horrible service. I took a couch cover to them almost a month ago now. No one ever called when it came back in even though I was told they would. When I called 3 weeks after dropping it off, I was told it was in. I went to pick up and it was dirty all around the bottom and had numerous stains on the arms and other places that were not there before. I was told “how do I know you didn’t bring it in that way.” Seriously? Let’s say I did bring it in stained and dirty, wouldn’t that be the reason why…For you to clean it. Why would you give it back to me that way? The woman working actually tagged where the dirt was and a black mark when I dropped it off and then tried to tell me she didn’t. I also have pictures of the cover before I brought it in showing exactly where the dirt and the one mark was. I was told they could send it back out and what other choice did I have. I also had already prepaid for it. I received a call later from the woman working saying I had to call Nancy at Ladson because they couldn’t get it done by that Friday for me and I’d have to talk to Nancy myself. This was a Tuesday. I needed it for that weekend and that’s why I took it in 5 weeks ahead of time. Anyway, she gave me Nancy’s number and I called on 10/26. Another woman answered the phone and took my name and number and I still have not heard from anyone and it’s now 11/1. I will never use them again and will definitely not recommend. I’ve never had such a bad experience and shown such lack of customer service. Also, where’s my couch cover?
Does not recommend! Horrible service. I took a couch cover to them almost a month ago now. No one ever called when it came back in even though I was told they would. When I called 3 weeks after dropping it off, I was told it was in. I went to pick up and it was dirty all around the bottom and had numerous stains on the arms and other places that were not there before. I was told “how do I know you didn’t bring it in that way.” Seriously? Let’s say I did bring it in stained and dirty, wouldn’t that be the reason why…For you to clean it. Why would you give it back to me that way? The woman working actually tagged where the dirt was and a black mark when I dropped it off and then tried to me she didn’t. I also have pictures of the cover before I brought it in showing exactly where the dirt and the one mark was. I was told they could send it back out and what other choice did I have. I also had already prepaid for it. I received a call later from the woman working saying I had to call Nancy at Ladson because they couldn’t get it done by that Friday for me and I’d have to talk to Nancy myself. This was a Tuesday. I needed it for that weekend and that’s why I took it in 5 weeks ahead of time. Anyway, she gave me Nancy’s number and I called on 10/26. Another woman answered the phone and took my name and number and I still have not heard from anyone and it’s now 11/1. I will never use them again and will definitely not recommend. I’ve never had such a bad experience and shown such lack of customer service. Also, where’s my couch cover?