Jul 2026
We had a leakage in the bathroom and major mildew. The front desk staff Laurie, quickly, professionally resolved the problem in arranging for a new room. Thank you Laurie
About Heavenly Spa at the Westin Hilton Head Island Resort & Spa
Heavenly Spa at the Westin Hilton Head Island Resort & Spa offers a relaxing and rejuvenating experience for visitors. The refurbished rooms are well-equipped with modern amenities and a comfortable king-sized bed, providing a resort-style atmosphere. The hotel's grounds are beautifully maintained, and guests can enjoy the pristine beaches and various dining options on-site.
While the front desk service received some criticism, the rest of the staff, including the valet, housekeeping, and restaurant personnel, provided a wonderful experience. The concierge was particularly helpful and engaging. The in-room dining and pick-up orders from the restaurant were also praised.
The Heavenly Spa is a standout feature, with one guest describing it as "one of the best massages" they've had, and appreciating the pampering experience with robes, a sauna, and a hot tub. Overall, the Westin Hilton Head Island Resort & Spa offers a tranquil and enjoyable stay, with the Heavenly Spa as a highlight for those seeking a rejuvenating retreat.
Reviews
Mar 2026
I was warmly welcomed by the front desk staff at Heavenly Spa. I came 1 hour early to my massage appointment to use the amenities. The offerings are jacuzzi, steam, sauna and a lounge. I booked a deep tissue massage with Gabriel. He was very professional and addressed all my concerned areas. The massage was amazing and exactly what I asked for. I will definitely be back to see him.
Mar 2026
We enjoyed a lovely experience at the Heavenly Spa. We were warmly greeted by Jacquie who treated us with such professionalism and amazing attention to detail. My husband and I each had a massage, I was especially grateful for KJ. He is an amazing massage therapist and intuitive practitioner. He asked me what I wanted but he also gave me just what I needed. Coming off a stressful month, my upper back was so tight and needed extra attention so he worked on that area more specifically without me asking.
Overall the spa staff and attention to detail gave us a 10/10 experience. We left off a star because the spa could use a refresh and possibly be reconfigured. We typically… read full review
Photos
Hours
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 9AM - 6PM
Sunday 9AM - 6PM
Good to know
- by appointment only
- accepts credit cards
- bike parking
Location
2 Grasslawn Avenue, Hilton Head Island, SC 29928
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