Ted Cook Heating Service

Ted Cook Heating Service is an HVAC company serving Mauldin, SC, and nearby areas, known for exceptional customer satisfaction. They specialize in the sales and installation of air conditioning systems and furnaces, as well as repair services. Customers appreciate the team's honesty and thoroughness. The crew is described as outstanding—arriving early, being polite, and providing valuable information. Service calls are handled promptly; one customer praised the quick response on a hot day when their AC suddenly quit working. Ted Cook Heating Service is recognized for its professionalism, with jobs completed efficiently and cleanly. Many customers express confidence in recommending Ted Cook for any HVAC needs and plan to return for future services, making it clear that this team prioritizes customer care. They replaced upstairs and downstairs units with no problems for almost 3 years. Even when mice chewed a wire, they came out same day and diagnosed and fixed the issue quickly, helping prevent it from happening again. The team was professional, knowledgeable, and incredibly honest, providing a fair and transparent estimate and completing work efficiently without unnecessary upsells. The quality of their work was exceptional. They diagnosed and fixed an AC issue quickly by putting in a run capacitor. Ted Cook explained why he only installs Trane equipment, stating it is made the best, has the least amount of maintenance, and is made in the USA (Texas). He is a Trane certified Comfort Specialist. Steve showed up and installed it professionally and even fixed some missing insulation from a previous repair.