About Prisma Health Pelham Family Medicine
Reviews for Prisma Health Pelham Family Medicine
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Prisma Health Pelham Family Medicine, previously known as Pelham Family Practice, is dedicated to providing comprehensive care for families, emphasizing wellness and disease prevention through personalized attention and a complete vaccination program. The clinic is praised for its friendly and attentive staff, from the front desk to the medical professionals, who strive to enhance each patient's experience. Many patients appreciate the smaller office setting, which often results in minimal wait times, even during busy periods. Patients have shared positive experiences, highlighting the attentive nature of the providers. Doctors like Dr. Ashley and Dr. Meghan are recognized for their ability to listen and engage in meaningful conversations about health concerns, making patients feel valued and understood. The nursing staff, including individuals like Jamison and Ashley, is commended for their friendliness and support, contributing to a welcoming atmosphere. With options for same-day appointments and effective communication through MyChart, Prisma Health Pelham Family Medicine aims to meet the health needs of every family member, leaving patients feeling grateful and well cared for.
Bad service. Long waiting time for appointment not nice staff at all
Not recommended, even several mistakes in medicine that I won’t mention here that actually can hurt me if the cvs didn’t pay attention
Had diagnostic blood work done during a physical. Easily covered by my insurance, no question. They submitted the wrong codes to my insurance, and I am having to pay for a covered expense because the coding is incorrect. This was 6 months ago….and I still haven’t gotten an answer from Prisma. They don’t answer the phone, and never get back to you. Even my insurance company tried to call to handle it on my behalf and they were not ever able to reach a person to speak with after trying multiples times. At this point I’m just giving up and paying it myself because I’m so tired of trying to do their job for them. Won’t be going back to this office ever again.
I wasn’t going to write a review but a literal financial charge to take my blood pressure was the final straw. This place has gone so far downhill, I don’t even know how patients are still going to this place. I’ve been a 15 year veteran of this location and over the past 5 years, it’s frightening the level of care/ charges to walk in the door after Prisma took over. These doctors are simply overworked and overbooked. Three weeks to talk about results- making you schedule an another appointment just to chat about them. It’s just a terrible experience start to finish. Choose elsewhere, your wallet and time will thank you.