About Floor & Decor
Floor & Decor is a renowned hard surface flooring store known for its extensive selection, affordable prices, and high-quality products, including tile, wood, and stone. Customers have praised the store's exceptional assistance, with staff members demonstrating professionalism and going above and beyond to help, as evidenced by the positive experiences shared by recent reviewers. The store is noted for its efficiency and readiness to have orders ready for pick-up as promised, making it a preferred destination for professionals, such as tile installers. Additionally, the store's team members have shown their commitment to handling any situations that may arise, ensuring a positive shopping experience for all customers. Reviewers have highlighted the friendliness and helpfulness of the employees, with Herb, Jarrett, and Mo being specifically mentioned for their outstanding customer service. Customers have appreciated the staff's attention to detail, their ability to guide them through the purchasing process, and their willingness to go the extra mile to ensure a seamless experience. Overall, Floor & Decor continues to provide a positive shopping environment with a wide range of high-quality products at affordable prices, complemented by a team of knowledgeable and dedicated staff members who are committed to exceeding customer expectations.
We found all the employees to be friendly and extremely helpful. Once we chose our product, Herb helped us put the order together. He was so pleasant; he thought of everything! We didn't have to do a thing. He even loaded the car for us! We LOVE Floor and Decor. We have always had great experiences with them and shop no where else for our flooring.
Great service! My wife and I are attempting a simple subway tile backsplash and accent wall. Jarrett walked me though everything, helped me get the tools and supplies I’d need, and even gave me some pointers for installation! I’m so glad I went here instead of a big box store!
Went in there to purchase about 2k in marble for a bathroom remodel. Product was out, but Mo helped me navigate the purchase of the materials I needed and gave me a play-by-play of what delivery and pickup would look like. Great customer service! We need more Mo's in this world.