Horrible experience. I thought being in the service industry you are supposed to put your customers first. Not the case here. I do not recommend anyone to come to any location. They're all bad. Pathetic.
Edwin Watts
Mar 2025
5 star service all the way!!
Frank Ives
Mar 2025
Locally owned with great service! I have found the delivery service to be very helpful. Especially when I lost power for 10 days earlier this year.
Madye Nat
May 2024
called ahead of time on my unpaid lunch break to go pick up a suit to make sure that I was going to the right location and the two ladies in the store informed me that it was the right location and it was Augusta Road so I drove 20 minutes to go pick up the suit I wait 10 minutes for them to try to find a suit for them to tell me that it’s not their location it’s at another store 15 minutes the other way and then whenever I asked for a refund considering I did not have the suit in my hand yet and I had already paid they refused me a refund. And the one girl was very nasty and kept smirking and laughing the whole time .
Jalyn Rutledge
Mar 2024
This business sent me 30 minutes out of the way to pick up my dry cleaning because they transported it to a different location than where I dropped it off. If I knew I was going to be driving an hour to pick up dry cleaning, I would have not have picked this business. They also charged me double of what I typically pay for dry cleaning. Not a fan. Didn’t have the heart to ask for any sort of discount for the inconvenience because everyone working at both locations looked like they weren’t even old enough to drive themselves there.
TJ Rumler
Sep 2023
Always great service, but call before you come to verify hours. Just wanted a trip on a Saturday.
Greg Ingram
Jun 2023
Fabricare ruined a shirt they incorrectly cleaned. Office manager never called to discuss my concerns after leaving 4 messages for her. Customer beware! UPDATE - Owner called after finally being made aware of my issue. He patiently and diligently listened to my concerns and resolved the situation immediately. Despite some communication hurdles along the way, very happy with the resolution of this issue and will remain a loyal customer.Service: Special care fabric cleaning
William McKinney
Mar 2023
Rosemary is the best in town. Full stop.
Mark
Mar 2023
Rosemary is great. Cleaning is always ready on time and they do a terrific job.Services: Laundry wash & fold
Tawana Zerotoleranceforfoolishness Valentine
Terrible customer service! DO NOT RECOMMEND!
Lori G. Clark
Horrible experience. I thought being in the service industry you are supposed to put your customers first. Not the case here. I do not recommend anyone to come to any location. They're all bad. Pathetic.
Edwin Watts
5 star service all the way!!
Frank Ives
Locally owned with great service! I have found the delivery service to be very helpful. Especially when I lost power for 10 days earlier this year.
Madye Nat
called ahead of time on my unpaid lunch break to go pick up a suit to make sure that I was going to the right location and the two ladies in the store informed me that it was the right location and it was Augusta Road so I drove 20 minutes to go pick up the suit I wait 10 minutes for them to try to find a suit for them to tell me that it’s not their location it’s at another store 15 minutes the other way and then whenever I asked for a refund considering I did not have the suit in my hand yet and I had already paid they refused me a refund. And the one girl was very nasty and kept smirking and laughing the whole time .
Jalyn Rutledge
This business sent me 30 minutes out of the way to pick up my dry cleaning because they transported it to a different location than where I dropped it off. If I knew I was going to be driving an hour to pick up dry cleaning, I would have not have picked this business. They also charged me double of what I typically pay for dry cleaning. Not a fan. Didn’t have the heart to ask for any sort of discount for the inconvenience because everyone working at both locations looked like they weren’t even old enough to drive themselves there.
TJ Rumler
Always great service, but call before you come to verify hours. Just wanted a trip on a Saturday.
Greg Ingram
Fabricare ruined a shirt they incorrectly cleaned. Office manager never called to discuss my concerns after leaving 4 messages for her. Customer beware! UPDATE - Owner called after finally being made aware of my issue. He patiently and diligently listened to my concerns and resolved the situation immediately. Despite some communication hurdles along the way, very happy with the resolution of this issue and will remain a loyal customer.Service: Special care fabric cleaning
William McKinney
Rosemary is the best in town. Full stop.
Mark
Rosemary is great. Cleaning is always ready on time and they do a terrific job.Services: Laundry wash & fold