Lapels

Lapels Cleaners is a top environmentally friendly dry cleaning franchise known for professionalism, convenience, and quality service. The business has received recognition from Entrepreneur Magazine and the New England Franchise Association for its growth and excellence. Customers value Lapels for its careful handling of delicate items, such as cashmere sweaters, and the organized management that keeps clients informed about their orders. The location and hours of operation are convenient, making it easy for customers to access services.

Many customers have praised the quick and efficient service, especially when in a rush. The staff is often described as understanding, professional, and friendly, providing services with a smile. For example, one customer appreciated how promptly their garment was laundered and pressed, even during a rush. Others mentioned that their clothes were returned in a timely manner and looked very nice, which helped them when they couldn't do laundry themselves, such as during recovery from an accident. Customers also noted that the service is always great from the moment they arrive to when they pick up their clothes, with on-time and excellent cleaning.

While some customers experienced occasional miscommunication about service menus or delays, overall, the reviews highlight that Lapels delivers great results. Clothes are treated with care, and the service includes water, soap, softener, and folding, saving customers money and effort. The employees and owner are described as professional, pleasant, and helpful. With fair pricing and a strong commitment to customer satisfaction, Lapels Cleaners is highly recommended for those seeking quality dry cleaning and laundry services.