Yesterday we discovered a heavy water leak in the crawl space under our house, and it was a stressful situation. We contacted Giles Plumbing, and they responded incredibly quickly. They sent out two technicians, Robert and Zack, who were professional, courteous, and efficient from the moment they arrived.
They quickly found the source of the problem — our hot water heater — and explained everything clearly. Their work was excellent, and the price was more than fair. It’s such a relief to find a company that is prompt, honest, and dependable.
We were very pleased with the entire experience and highly recommend Giles Plumbing.
About Giles Plumbing LLC
Giles Family Plumbing LLC, located in Fort Mill, has been providing plumbing services since 1974. This family-owned and operated business specializes in repairs, water and sewer lines, and repipes. They are committed to delivering exceptional customer service at competitive prices. Customers have praised their quick response to emergencies, with one team arriving within three hours to fix a main line clog and another arriving early the next morning to re-pipe an entire house. The staff, including the owner and technicians like George and Payton, are described as caring, honest, highly trained, and attentive to detail. The company’s responsiveness during holidays and emergencies, along with their ability to locate hard-to-find leaks and buried sewer clean outs, highlights their professionalism. Customers continue to recommend Giles Plumbing for all plumbing needs due to their quality, efficiency, and friendly service.
Reviews
At 3 in the morning, when we woke up to the sound and sight of water in our kitchen floor, laundry room, garage, driveway, yard and down the street the the drain, Clint was at our door shortly after my call, to make sure the water line was closed. He let us know he could be around until the leak was fixed and our family had water! The water leak was fixed and our home is getting back to better than it was before the leak! Changes to a shower knob, availability to work at our house and final cleanup was the best! Thanks to Clint and his team for making the repairs and considering our family.
Amazing, We recently had a major leak in out concrete slab that our house is built on. We needed to have the house completely repiped. Giles had given me a price which I could agree to, however they couldn't begin the work for over two weeks. After calling the office and explaining that my wife has a dementia and that I really needed to have water immediately, if not sooner. They willing agreed to work with me. Bottom line, we had water, the holes in the walls patched and painted by professionals recommended by Giles, all completed in two weeks. Brandon and crew were terrific and accommodating, and the poor office staff who I continually disturbed with all my calls were always friendly and willing to make sure things were moving smooth and efficiently.
Thanks to Giles our plumbing problems are behind us and my wife is happy in an environment she understands. They are A1 in my opinion!
Photos
Hours
Monday 8AM - 8PM
Tuesday 8AM - 8PM
Wednesday 8AM - 8PM
Thursday 8AM - 8PM
Friday 8AM - 8PM
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
1455 Gold Hill Road, Fort Mill, SC 29708
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